Northeast Medical Group Walk-In Care - Niantic
Urgent Care • Waterford, CT • Since 2008
About
Summary: - The page describes Yale New Haven Health Urgent Care, a network owned by Yale New Haven Health with over 20 walk-in urgent care locations across Connecticut and New York. - Services: non-life-threatening illnesses and injuries; on-site X-ray and lab services; 24/7 virtual urgent care; in-person urgent care with weekday hours typically 8:00 a.m.–8:00 p.m. and weekend/holiday hours 9:00 a.m.–5:00 p.m.; 365-day operation; accepts insurance and self-pay; on-site parking. - Features: walk-in access, telehealth/virtual care options, pediatric and adult urgent care, rapid testing (including flu and potentially COVID-19), and on-site labs. - Locations include multiple towns in CT and NY, with HQ at Old Route 7, Brookfield, CT. Note: The user query mentions “Northeast Medical Group Walk-In Care - Niantic Waterford,” which is not explicitly listed in the highlights provided. The summary focuses on Yale New Haven Health Urgent Care as described in the supplied content. If you need details specific to Northeast Medical Group Walk-In Care in Niantic/Waterford, please provide the target page or confirm that you want comparison or guidance for that facility specifically.
Clinic Type
Urgent Care
Address
248 Flanders Road
Phone
860-739-5426
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Opening Hours
Mon-Fri 8:00 am–6:00 pm; Sat 8:00 am–2:00 pm; Sun closed
Telehealth
Offers Telehealth
Emergency Care
Emergency department not available; walk-in/urgent care for non-life-threatening conditions
Services Offered
Team
Insurance & Payment
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Languages Spoken
FAQs
What services are offered at the Niantic Walk-In Center?
A wide range of services for children and adults including illnesses and injuries, strep throat, sprains, skin infections, sinus infections, pneumonia, ear infections, cuts, colds and flu, bronchitis, and more.
What services are available at this walk-in center?
A wide range of services and treatments for children and adults, including non-life threatening illnesses and injuries.
What is the difference between an urgent/walk-in care center and an emergency room?
Urgent/walk-in care centers provide prompt medical care at a substantially lower cost for non-life threatening conditions, while emergency rooms treat life-threatening conditions.
What should I do in an emergency?
If you are experiencing an emergency, call 911 immediately or go to your local emergency room.
What are the hours and any special closures for holidays?
Regular hours are 8 am–6 pm with last patient at 15 minutes before closing; certain holidays have extended or different hours (e.g., 8 am–2 pm on Martin Luther King Jr. Day, Memorial Day, July 4 and Labor Day; closed New Year’s Day, Thanksgiving Day and Christmas Day).
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Niantic Walk-In Care): 2.8 star rating (out of 5) (26 reviews)
- BestProsInTown (Niantic Walk-In Care): 2.8/5 (Google rating shown) (24 reviews)
- Birdeye (New London Walk-In Care): 2.3 star rating (out of 5) (27 reviews)
Patients praise
- Some reviewers report exemplary service and professionalism (from Birdeye reviews for a nearby Northeast Medical Group walk-in location).
Common complaints
- Overall low star ratings for the Niantic Walk-In Care location (around 2.8/5).
- Reviews describe unprofessional handling and missed/failed communications (example text from Birdeye reviews for the New London walk-in).
- Reviews mention appointment cancellations/changes and difficulty getting phone callbacks (example text from Birdeye reviews for the New London walk-in).
"“Walk-in is CLOSED!!”"
— Birdeye review snippets for Northeast Medical Group Walk-In Care - New London"“I’ve always received exemplary service from everyone who came in contact with me.”"
— Birdeye review snippets for Northeast Medical Group Walk-In Care - New London"“Seems to be an unprofessional operation at this place.”"
— Birdeye review snippets for Northeast Medical Group Walk-In Care - New LondonSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Diane Prado, APRN Cardiovascular Disease - Bridgeport Hospital — Oct 1, 2025
- Jane P. Genido-Trujillo - Nurse Practitioner in Waterford, CT — May 14, 2026
- Lauren C. Frank, PA - Physician Assistant in Uncasville, CT — May 14, 2026
- Find a Doctor - Backus Hospital — May 14, 2026
- [PDF] First_Name - Yale New Haven Hospital — Mar 3, 2026
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Waterford
Summary: The Hartford HealthCare-GoHealth Urgent Care page for Connecticut highlights Stony Creek Urgent Care locations (Orange and Branford, CT) as walk-in urgent care centers offering prompt, cost-effective care without appointments. They emphasize urgent care as a smart alternative to Emergency Room visits, with several offices in Branford and Orange, CT, and multiple contact/office details. The page lists company information for Stony Creek Urgent Care (founded 2008; private; revenue about $15.5M; 5 employees) and notes services within the urgent care and broader health care categories. Notably, there is no explicit New London or Waterford location listed on this page, and no direct connection to Hartford Healthcare Waterford within the provided content. If you’re seeking urgent care in New London, CT or Waterford, CT under Hartford HealthCare, this page does not confirm those sites.
Summary: - Hartford HealthCare is a nonprofit health system delivering care across Connecticut with nearly 500 locations in 185 towns and cities. - They provide a broad range of services, including hospitals, behavioral health, multispecialty physician groups, urgent and virtual care, home care, senior care, rehabilitation, and mobile health programs. - The system emphasizes access, affordability, health equity, and excellence, employing about 44,000 colleagues and serving as a comprehensive care-delivery network across CT. - Key note for the user’s query: The provided content highlights Hartford HealthCare’s overall network and locations in Connecticut, but does not list urgent care locations or a site specifically in Waterford, CT. The headquarters is in Hartford, CT, with multiple U.S. offices. If you need urgent care locations specifically in Waterford, CT, I can search for and list the nearest Hartford HealthCare urgent care centers in or near Waterford.
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