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About

Summary: - Hartford HealthCare is a nonprofit health system delivering care across Connecticut with nearly 500 locations in 185 towns and cities. - They provide a broad range of services, including hospitals, behavioral health, multispecialty physician groups, urgent and virtual care, home care, senior care, rehabilitation, and mobile health programs. - The system emphasizes access, affordability, health equity, and excellence, employing about 44,000 colleagues and serving as a comprehensive care-delivery network across CT. - Key note for the user’s query: The provided content highlights Hartford HealthCare’s overall network and locations in Connecticut, but does not list urgent care locations or a site specifically in Waterford, CT. The headquarters is in Hartford, CT, with multiple U.S. offices. If you need urgent care locations specifically in Waterford, CT, I can search for and list the nearest Hartford HealthCare urgent care centers in or near Waterford.

Clinic Type

Urgent Care

Address

525 Tunxis Hill Cut Off

Phone

Various locations listed below

Email

Elizabeth.Begley@hhchealth.org

Opening Hours

Mon–Fri: 8 AM–8 PM; Sat & Sun: 9 AM–5 PM

Services Offered

  • Urgent Care
  • GoHealth Urgent Care (joint venture)

Insurance & Payment

—

Languages Spoken

—

FAQs

What are the hours of operation?

Mon–Fri: 8 AM–8 PM; Sat & Sun: 9 AM–5 PM

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Hartford HealthCare Medical Group website: 4.8 to 5.0 (for specific providers at Waterford HealthCenter)

Patients praise

  • professional staff in some instances
  • clean and sanitary environment
  • attentive and thorough medical care from certain providers

Common complaints

  • long wait times
  • inconsistent service attitudes from staff
  • perceived negligence or rushed examinations
  • unprofessional behavior from some providers

"Very patient, kind, and caring individuals. The doctor and staff were phenomenal."

— Hartford HealthCare-GoHealth Urgent Care customer feedback

"While some have reported excellent care from dedicated doctors, others have faced challenges with service attitude and wait times."

— Wheree (Aggregate review source)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More urgent care clinics in Waterford

Waterford, CT·Urgent Care

Summary: The Hartford HealthCare-GoHealth Urgent Care page for Connecticut highlights Stony Creek Urgent Care locations (Orange and Branford, CT) as walk-in urgent care centers offering prompt, cost-effective care without appointments. They emphasize urgent care as a smart alternative to Emergency Room visits, with several offices in Branford and Orange, CT, and multiple contact/office details. The page lists company information for Stony Creek Urgent Care (founded 2008; private; revenue about $15.5M; 5 employees) and notes services within the urgent care and broader health care categories. Notably, there is no explicit New London or Waterford location listed on this page, and no direct connection to Hartford Healthcare Waterford within the provided content. If you’re seeking urgent care in New London, CT or Waterford, CT under Hartford HealthCare, this page does not confirm those sites.

VerifiedOnline bookingSince 2008
Waterford, CT·Urgent Care

Summary: - The page describes Yale New Haven Health Urgent Care, a network owned by Yale New Haven Health with over 20 walk-in urgent care locations across Connecticut and New York. - Services: non-life-threatening illnesses and injuries; on-site X-ray and lab services; 24/7 virtual urgent care; in-person urgent care with weekday hours typically 8:00 a.m.–8:00 p.m. and weekend/holiday hours 9:00 a.m.–5:00 p.m.; 365-day operation; accepts insurance and self-pay; on-site parking. - Features: walk-in access, telehealth/virtual care options, pediatric and adult urgent care, rapid testing (including flu and potentially COVID-19), and on-site labs. - Locations include multiple towns in CT and NY, with HQ at Old Route 7, Brookfield, CT. Note: The user query mentions “Northeast Medical Group Walk-In Care - Niantic Waterford,” which is not explicitly listed in the highlights provided. The summary focuses on Yale New Haven Health Urgent Care as described in the supplied content. If you need details specific to Northeast Medical Group Walk-In Care in Niantic/Waterford, please provide the target page or confirm that you want comparison or guidance for that facility specifically.

VerifiedOnline bookingEmergency careSince 2008

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