MercyOne Waterloo Orthopedics Care
Orthopedics • Waterloo, IA • Since 1998 • 1 location locations
About
MercyOne Waterloo Orthopedics Care - MercyOne is a nonprofit Catholic health system headquartered in Des Moines, IA, operated by Trinity Health. It provides orthopedics and general hospital services across Iowa, with a network of clinics and facilities including MercyOne locations in Waterloo. - For Waterloo orthopedics, you can expect: orthopedic specialty care (evaluation, treatment, and follow-up) at MercyOne facilities in the region; access to medical records, test results, and scheduling online via MercyOne’s patient portal. - If you need specifics (clinic address, hours, or providers) for MercyOne Waterloo orthopedics, please share what you’re looking for (e.g., appointment availability, a particular orthopedist, or the exact Waterloo site), and I’ll pull the details.
Clinic Type
Orthopedics
Address
2710 St. Francis Drive Suite 319
Phone
319-272-5000
todd.mizener@mercyone.org
Opening Hours
8:00am - 5:00pm
Telehealth
Offers Virtual Visits
Services Offered
Team
Insurance & Payment
—
Languages Spoken
FAQs
What services are offered at MercyOne Waterloo Orthopedics Care?
Hand and wrist care, maternal fetal medicine care, sports medicine, orthopedics care, joint replacement, foot and ankle care.
What conditions are treated?
Connective tissue disorders, chondromalacia patellae, chondrocalcinosis (gout), cartilage disorders, carpal tunnel syndrome, bone disease, arthritis.
What procedures are available?
Knee replacement, hip replacement, bone grafts, total joint replacement.
What services does MercyOne Waterloo Orthopedics Care specialize in?
Bone and joint care, including treating bones, joints, ligaments, tendons and muscles; specializes in knee and hip replacement and joint care.
What specific orthopedic treatments are offered?
Hand and wrist care; sports medicine; orthopedics care; joint replacement; foot and ankle care; total joint replacement.
Who are some providers at this location?
Summer Lenth, ARNP; Gary Knudson, MD; Lexi Dietzenbach, ARNP; Richard Naylor, DO; Andrew J. Pugely, MD (examples of providers listed under this location).
Is there patient portal access?
Yes, patient portal is available.
Are there services for new patients and virtual visits?
Yes, several providers are accepting new patients and offer virtual visits.
What are the hours of operation?
The site shows multiple daily time blocks (8:00am to 5:00pm for standard hours, with some variations listing 12:00pm for a lunch block in certain schedules).
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Ratings.MD (Gary Knudson, MD - MercyOne Waterloo Orthopedics Care): 4.8/5 (234 verified ratings (53 comments))
- Ratings.MD (Richard Naylor, DO - MercyOne Waterloo Orthopedics Care): 4.7/5 (289 ratings (66 comments))
- WebMD (Dr. Gary Knudson): 4.5/5 (21 ratings)
- Yelp (MercyOne Waterloo Orthopedics Care): 2.3/5 (3 reviews)
Patients praise
- Thorough explanations and communication (patients describing clear explanations, listening, and understanding of conditions/treatments)
- Caring/respectful bedside manner and supportive staff
- Successful care outcomes (e.g., successful surgeries/no complications mentioned)
Common complaints
- Low ratings on Yelp for the orthopedics care practice
- Some hospital-level complaints and perceptions of mistreatment/poor handling appear for MercyOne Waterloo Medical Center reviews (not specifically orthopedics)
"“Dr. Knudson did everything I expected from surgery. He answered all questions and wasn't in a hurry.”"
— Ratings.MD – Gary Knudson, MD profile"“Dr. Naylor was knowledgeable and thorough… He explained the results of the X-ray… ordered further testing.”"
— Ratings.MD – Richard Naylor, DO profile"“MercyOne Waterloo Orthopedics Care… 2.3 (3 reviews)”"
— Yelp – MercyOne Waterloo Orthopedics CareSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Andrew Pugely, MD - MercyOne — Aug 25, 2025
- MERCYONE WATERLOO ORTHOPEDICS CARE - Updated July 2026 — Jul 7, 2026
- Orthopedic care away from home builds trust for MercyOne | MercyOne — Dec 16, 2025
- Rediscover Movement, Orthopedics Care - MercyOne — Sep 6, 2025
- Thomas Veiseth, ARNP - MercyOne — Jan 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
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