Alcohol & Drug Rehabs in Waterloo, Iowa - Addictions
Substance Use Disorder Treatment • Waterloo, IA
Clinic Type
Substance Use Disorder Treatment
Address
3421 W 9th St, Waterloo, IA 50702
Phone
917-997-1007
—
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
—
Insurance & Payment
Private Pay, Medicaid, Medicare, Financial Aid, Sliding Scale, Financing
Languages Spoken
—
FAQs
What insurance plans does the clinic accept?
The clinic accepts a range of insurances including Private Pay, Medicaid, Medicare, Financial Aid options, Sliding Scale, Military Insurance, and Financing.
Do they offer private pay options?
Yes, Private Pay options are available.
Is there financial aid available for treatment?
Yes, Financial Aid and Sliding Scale options are available.
Are there accreditations or certifications?
Accreditations include SAMHSA, CARF, Joint Commission, and NAATP.
What types of treatment modalities are offered?
Detox, Inpatient, and Outpatient treatment are listed in related entries.
Are there any specific locations listed within Waterloo?
Yes, MercyOne Horizons at 3421 W 9th St; Pathways Behavioral Services and other providers are listed nearby.
Awards & Accreditations
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- DrugAbuse.com: 3.8 to 4.0 out of 5 (6 reviews)
- Recovery.com / DrugAbuse.com: 2.6 to 3.7 out of 5 (8 to 24 reviews)
- Recovered.org: 4.03 out of 5 (N/A)
Patients praise
- Compassionate and knowledgeable staff
- Effective treatment leading to long-term sobriety
- Clean and professional facilities
- Comprehensive range of care including detox and outpatient services
- Positive impact on personal life and recovery journey
Common complaints
- Limited family participation or communication issues
- High cost of treatment programs
- Occasional concerns regarding administrative processes or discharge planning
- Staffing or counselor access concerns in some instances
- Some patients found specific program aspects like AA/NA reliance to be intense
"Knowledgeable staff, excellent physicians. However, it was small. Theyve helped me theough my rough detox and rehab! Now im clean!"
— Patient reviewer of MercyOne Waterloo Horizons"It is cheaper. The maintenance drug is better. And more important than anything else, they really, actually care about their patients."
— Patient reviewer of Pathways Behavioral Services"Structured treatment, therapies, lodging, amenities and staff – overall drug rehab Iowa has opened my eyes to new possibilities thank you and I will forever be grateful."
— Reviewer of Strive Recovery of IowaSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Strive Drug Rehab & Alcohol Recovery Waterloo, Iowa — Nov 9, 2025
- Pathways Behavioral Services, Inc. (Waterloo, University Ave.) — Aug 1, 2025
- Pathways Behavioral Services 3362 University Avenue — Jul 16, 2025
- Strive Recovery of Iowa - Rehab.com — Mar 25, 2026
- Blog - Strive Drug Rehab & Alcohol Recovery Waterloo, Iowa — Feb 1, 2026
Information sourced from the clinic's website as of July 11, 2026.
More substance use disorder treatment clinics in Waterloo
Pathways Behavioral Services Inc. is a nonprofit behavioral health provider based in Waterloo, Iowa (HQ: 3362 University Ave, Waterloo). Founded in 1967, it offers a full continuum of mental health and substance use services across Black Hawk, Bremer, Buchanan, Butler, Chickasaw, and Grundy counties. Services include prevention, diagnostic and evaluation services, individual/family/marital counseling, school-based programming, medication management, 24-hour crisis/emergency support, and addiction treatment (including OWI and SAP evaluations, gambling treatment, and recovery supports). The organization employs mental health clinicians such as psychiatrists, nurse practitioners, clinical social workers, and mental health counselors. Pathways operates three offices and is licensed by the Iowa Department of Public Health and accredited by the Department of Human Services. Revenue approx. $12.6M; 49 staff. Contact: preventionquestions@pathwaysb.org; main phone lines listed on site. If you’re specifically seeking mental health counseling in Waterloo, Pathways provides individual, family, and marital counseling with access to psychiatrists, nurse practitioners, and 24/7 emergency mental health services.
See all substance use disorder treatment clinics in Waterloo →
Comparing your options?
See other substance use disorder treatment clinics in Waterloo, or search the full directory by insurance, ratings, and more.