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MercyOne Waterloo Urgent Care summary: - MercyOne is a nonprofit health system owned by Trinity Health, with facilities in Iowa, including Waterloo. - The Waterloo location provides urgent care services as part of MercyOne’s network of hospitals and clinics. - For care needs, you can typically expect walk-in urgent care for non-life-threatening conditions, with options to book or check in online, and access to medical records and test results through MercyOne’s online portal. - Contact: MercyOne’s Des Moines-based main contact methods; regional facility-specific details (address, hours) can be found on mercyone.org or by calling MercyOne central line. If you need the exact address, hours, or to verify urgent care availability in Waterloo, I can look up the current details.

Clinic Type

Urgent Care

Address

2710 St. Francis Drive Suite 111 Waterloo, IA 50702

Phone

(319) 226-1250

Email

todd.mizener@mercyone.org

Opening Hours

8:00am–8:00pm

Services Offered

  • Urgent Care
  • Hospice Care
  • Maternal Fetal Medicine Care

Technology & Equipment

  • x-ray capabilities
  • lab for testing

Insurance & Payment

Languages Spoken

FAQs

What are the hours of operation?

8:00am–8:00pm (listed hours appear as split across sections; typical Urgent Care hours shown as 8:00am–8:00pm).

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 3.3 out of 5 stars (43 reviews)
  • Google: 3.2 out of 5 stars (29 reviews)

Patients praise

  • Convenient location and accessibility
  • Shorter wait times compared to emergency rooms
  • Clean environment
  • Professional staff reported by some patients

Common complaints

  • Inconsistent care quality
  • Communication challenges during busy periods
  • Dissatisfaction with medical expertise

"Worst doctors ever! It's like they learned from a tutorial video"

Birdeye review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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