MercyOne Waterloo Urgent Care
Urgent Care • Waterloo, IA • Since 1998
About
MercyOne Waterloo Urgent Care summary: - MercyOne is a nonprofit health system owned by Trinity Health, with facilities in Iowa, including Waterloo. - The Waterloo location provides urgent care services as part of MercyOne’s network of hospitals and clinics. - For care needs, you can typically expect walk-in urgent care for non-life-threatening conditions, with options to book or check in online, and access to medical records and test results through MercyOne’s online portal. - Contact: MercyOne’s Des Moines-based main contact methods; regional facility-specific details (address, hours) can be found on mercyone.org or by calling MercyOne central line. If you need the exact address, hours, or to verify urgent care availability in Waterloo, I can look up the current details.
Clinic Type
Urgent Care
Address
2710 St. Francis Drive Suite 111 Waterloo, IA 50702
Phone
(319) 226-1250
todd.mizener@mercyone.org
Opening Hours
8:00am–8:00pm
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours of operation?
8:00am–8:00pm (listed hours appear as split across sections; typical Urgent Care hours shown as 8:00am–8:00pm).
Social Media
Photos


What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 3.3 out of 5 stars (43 reviews)
- Google: 3.2 out of 5 stars (29 reviews)
Patients praise
- Convenient location and accessibility
- Shorter wait times compared to emergency rooms
- Clean environment
- Professional staff reported by some patients
Common complaints
- Inconsistent care quality
- Communication challenges during busy periods
- Dissatisfaction with medical expertise
"Worst doctors ever! It's like they learned from a tutorial video"
— Birdeye reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- MercyOne Waterloo Medical Center adds robotic bronchoscopy — Jan 9, 2026
- Orthopedic care away from home builds trust for MercyOne | MercyOne — Dec 16, 2025
- MercyOne raising funds for new cancer treatment technology — Mar 19, 2026
- MercyOne South Des Moines Family Medicine and Urgent Care to transition services | MercyOne — Apr 27, 2026
- ER Wait Times at Some Iowa Hospitals Higher Than the National Average | NEWSRADIO 1040 WHO — Jun 22, 2026
Information sourced from the clinic's website as of July 11, 2026.
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