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About

Summary: The University of Northern Iowa (UNI) is a public higher education institution in Cedar Falls, Iowa, founded in 1876. It offers more than 90 majors across five colleges and enrolls about 9,200 students (Fall 2025). UNI is part of Iowa’s three public universities governed by the Board of Regents. Its campus and operations span multiple departments, with the university employing around 1,843 staff and offering a range of positions (including administrative, faculty, and support roles). For urgent HR-related matters, contact UNI Human Resources/Employee Services via the main campus contact points or UNI’s administrative offices (phone: 319-273-2311; email: ur@uni.edu). If you’re specifically seeking Waterloo-area facilities or urgent care HR services, UNI’s Cedar Falls campus is the primary campus, and you may inquire about regional staffing or partnerships through UNI’s Human Resources department.

Clinic Type

Urgent Care

Address

226 Bluebell Road, Cedar Falls, IA 50613; 2710 St. Francis Drive, Suite 111, Waterloo, IA 50702

Phone

MercyOne Bluebell: 319-272-7425; MercyOne Waterloo: 319-553-0828

Email

webteam@uni.edu

Opening Hours

Mon-Fri 8 a.m. – 8 p.m.; Sat-Sun 10 a.m. – 6 p.m.

Emergency Care

If life-threatening, seek Emergency Room.

Services Offered

Insurance & Payment

Languages Spoken

FAQs

What are the hours for MercyOne Bluebell Road Urgent Care?

Mon. to Fri. - 8 a.m. to 8 p.m.; Sat. to Sun. - 10 a.m. to 6 p.m.

What are the hours for MercyOne Waterloo Urgent Care?

Mon. to Fri. - 8 a.m. to 8 p.m.; Sat. to Sun. - 10 a.m. to 6 p.m.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (MercyOne Waterloo Urgent Care): 3.3/5 stars (43 reviews)

Patients praise

  • Professional and compassionate physicians
  • Convenience of urgent care access

Common complaints

  • Long wait times
  • Unprofessional or dismissive staff interactions
  • Concerns about clinical competence or quality of care

"Worst doctors ever! It's like they learned from a tutorial video"

Birdeye (MercyOne Waterloo Urgent Care)

"Expect great care but it will take a while due to management not staffing enough workers."

LocalityBiz (UNI Urgent Care, Hagerstown)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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MercyOne Waterloo Urgent Care summary: - MercyOne is a nonprofit health system owned by Trinity Health, with facilities in Iowa, including Waterloo. - The Waterloo location provides urgent care services as part of MercyOne’s network of hospitals and clinics. - For care needs, you can typically expect walk-in urgent care for non-life-threatening conditions, with options to book or check in online, and access to medical records and test results through MercyOne’s online portal. - Contact: MercyOne’s Des Moines-based main contact methods; regional facility-specific details (address, hours) can be found on mercyone.org or by calling MercyOne central line. If you need the exact address, hours, or to verify urgent care availability in Waterloo, I can look up the current details.

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