Town & Country Pediatrics and Family Medicine
Family Medicine • Watertown, CT • Since 2005
About
Town & Country Pediatrics and Family Medicine, PC is a small medical practice based in Watertown, Connecticut (HQ at 380 Main Street). Founded in 2005, it provides pediatrics and general family medicine and is certified as a patient-centered medical home. The practice operates 3 offices in Connecticut, including Waterbury and Watertown locations. It offers patient portals, forms, and patient testimonials. Current workforce is 2 employees. Website: doctorsct.net. Contact: (860) 274-8891.
Clinic Type
Family Medicine
Address
380 Main St., Watertown, CT 06795
Phone
(860) 274-8891
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Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
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Insurance & Payment
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Languages Spoken
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FAQs
What is Town & Country Pediatrics and Family Medicine’s certification status?
Certified as a Patient-Centered Medical Home.
Commitments
Awards & Accreditations
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp: 2.0 stars (4 reviews)
Patients praise
- High praise for the clinical skills and expertise of specific physicians, particularly Dr. Bartfeld and Dr. Lustig
- Doctors described as thorough, brilliant diagnosticians, and caring
- Some patients find the doctors attentive and willing to answer questions thoroughly
Common complaints
- Long and excessive wait times, often reported as 45-90 minutes
- Perceived poor office management and organization
- Complaints about rude, unprofessional, or dismissive administrative/reception staff
- Frustrations with appointment scheduling and availability policies
- Billing and administrative issues, such as errors with school forms or insurance filing
"They leave you in the room for 45-60 minutes EVERY.SINGLE.TIME... they clearly cannot handle the amount of patients they take on."
— Patient review on LocalityBiz"always an hour and a half minimum wait. Doesn't matter if you have an appointment. This office is extremely mis-managed."
— Yelp review via MapQuest"I cannot say enough about all the staff in this office. They are all friendly, everything is done in a timely manner and all the physicians are so thorough."
— Practice testimonial pageSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Flu Season, Vaccines, and the Importance of Ongoing Child & Adolescent Healthcare in Waterbury, CT - Child and Adolescent Health Care Associates — Nov 6, 2025
- Dr. Cynthia Vanson, MD, Family Physician | Norwalk, CT | WebMD — Oct 10, 2025
- New Pediatric Healthcare Facility Opens In Trumbull | Trumbull, CT Patch — Mar 17, 2026
- Health Care | Family Centers — Jan 15, 2026
- Watertown's North Star Pediatrics clinic closing in June — May 20, 2026
Information sourced from the clinic's website as of July 11, 2026.
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