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Clinic Type

Family Medicine

Address

901 4th Street N.W., Watertown, SD 57201

Phone

605-886-8471

Email

vol@helplinecenter.org

Opening Hours

Regular Clinic: 8:00am - 5:00pm (CT), Monday - Friday; Acute Care/Walk-in Clinic: 4:00pm - 6:00pm (CT), Monday - Friday; 9:00am - 1:00pm (CT), Saturday, Sunday

Services Offered

  • general and specialized medical care
  • occupational services
  • acute care services
  • regular clinic appointments by schedule
  • acute care walk-in

Insurance & Payment

Languages Spoken

FAQs

What are the hours of operation?

Regular Clinic: 8:00am - 5:00pm (CT), Monday - Friday. Acute Care/Walk-in Clinic: 4:00pm - 6:00pm (CT), Monday - Friday; 9:00am - 1:00pm (CT), Saturday, Sunday.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Sanford Health Watertown Clinic, SD): 3.1 out of 5 stars (40 reviews)
  • WebMD (ProHealth Medical Group Watertown, WI): Not explicitly stated (low review count) (2 reviews)
  • Watertown Regional Medical Center (Specific Provider): 4.7 out of 5 stars (216 ratings/reviews)

Patients praise

  • friendly, attentive, and thorough staff and providers
  • providers who take time to listen and do not rush appointments
  • effective communication and compassion in care
  • comfortable and welcoming environment for patients with anxiety

Common complaints

  • poor communication and lack of explanation of procedures
  • dismissiveness of symptoms and concerns
  • long wait times and perceived lack of staff care
  • instances of rude behavior or unprofessional comments from staff
  • challenges with prescription management and follow-up care

"Staff there doesn’t care. Takes as long as a laundry load to be done for them to come in and check on you. Hospitality is terrible."

Birdeye review of Sanford Clinic, Watertown, SD

"The staff works so well together. I feel so comfortable talking with Dr.June about anything. She gives me her full attention and I don’t feel rushed. Wonderful experience."

LocalGuideWorld review of Watertown Medical Clinic

"Casey is kind, caring, concerned....and she listens and knows what she is doing! I think she needs to be [recognized]! Thank you!!!"

Watertown Regional Medical Center patient review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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