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Clinic Type

Mental Health & Behavioral Health

Address

—

Phone

+16172541271,,,119

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Mental health treatment
  • Behavioral health treatment
  • Inpatient mental health care
  • Private inpatient mental health facilities
  • Outpatient counseling
  • Intensive Outpatient Programs (IOP)
  • Medication management
  • Psychopharmacology
  • Family therapy
  • Group therapy
  • Individual therapy
  • Trauma-focused therapies
  • Detox and residential addiction treatment (Mayflower Recovery)
  • Detox services (as part of Mayflower)
  • Support for adolescents and adults

Team

  • Elevation Behavioral Health — Intimate rehab provider
  • Waltham Behavioral Health (WBH), psychologists, licensed clinical social workers, psychopharmacologists — Mental health provider

Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • RateMDs (William C. Madsen): 5.0/5.0 (1 review) (1 review)
  • RateMDs (Lisa H. Wolfe): 4.8/5.0 (1 review) (1 review)
  • RateMDs (Unnamed provider at 324 Main St): 2.8/5.0 (3 reviews) (3 reviews)
  • RateMDs (Unnamed provider at 173 Mount Auburn St): 2.4/5.0 (2 reviews) (2 reviews)
  • Healthgrades (Dr. Alan Fisch): 1.8/5.0 (4 reviews) (4 reviews)

Patients praise

  • professional and knowledgeable care providers
  • compassionate and friendly demeanor in therapy sessions
  • convenient and accessible facility locations
  • comprehensive and evidence-based treatment programs

Common complaints

  • poor clinical management of medication
  • dismissive attitude towards patient health concerns
  • lack of empathy or poor communication in sensitive situations
  • long wait times

"He's great. Extremely helpful. Presented ideas that helped me draw my own conclusions. Very knowledgeable with lots of family experience."

— RateMDs review of William C. Madsen

"worst psychiatrist i've had... he showed minimal knowledge on my conditions and i felt pigeonholed by him because he only addressed my history of addiction, and withheld necessary medications from me."

— Healthgrades review of Dr. Alan Fisch

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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