Town & Country Pediatrics & Family Medicine
Pediatrics • Watertown, CT
Clinic Type
Pediatrics
Address
380 Main St
Phone
860-274-8891
THOfNEWorkDaySupport@TrinityHealthOfNE.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
—
Languages Spoken
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Social Media
Photos







What Patients Say
Overall sentiment across review platforms: mixed
- Yelp / MapQuest: Approximately 2-2.5 stars (based on Yelp/MapQuest aggregations) (Limited public review count aggregated across major platforms (e.g., Yelp displays 4 reviews via MapQuest))
Patients praise
- High regard for the medical expertise and competence of the physicians (specifically Dr. Bartfeld and Dr. Lustig)
- Doctors described as warm, reassuring, thorough, and dedicated to their patients
- Compassionate and attentive care during consultations
Common complaints
- Long and consistent wait times (often over an hour)
- Difficulties with appointment scheduling and restrictive booking policies
- Reports of rude or unprofessional interactions with administrative/reception staff
- Issues with office management and administrative disorganization
- Concerns regarding office cleanliness and hygiene standards
"They leave you in the room for 45-60 minutes EVERY.SINGLE.TIME. I would understand once or twice, but it is literally every time. I dread going there."
— Patient review on LocalityBiz"Dr. Bartfeld is not only the most knowledgeable, intelligent, talented, dedicated pediatrician we have ever had, but also has the distinction of being the nicest."
— Patient review on Yellow Pages/HelpYouAchieve"Disorganized, chaotic, no late policy. Triple and dbl booking is standard. Understaffed at all times."
— Indeed employee reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Preshia Evans — Jun 26, 2026
- North Star Health Alliance to close Watertown pediatric office | NCPR News — May 20, 2026
- North Star Health to close Watertown pediatrics office — May 20, 2026
- North Star relocates departments, closes pediatrics clinic amid bankruptcy — May 20, 2026
- North Star closing Watertown pediatrics practice June 30 | Jefferson County News | nny360.com — May 20, 2026
Information sourced from the clinic's website as of July 11, 2026.
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