Black River Medical Center: Primary Care Center & Heart ...
Primary Care • Watertown, NY
Clinic Type
Primary Care
Address
26060 NY State Route 3, Watertown, NY 13601
Phone
315-782-2211
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Opening Hours
Monday–Friday 8:00am–4:00pm
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What services are offered?
Primary care services including heart clinic care, hypertension/diabetes evaluation, adult and elderly healthcare, obesity evaluation, annual wellness exams, women's and men's healthcare, lab draws, EKGs, and referrals.
What are the practice hours?
We’re open Monday-Friday 8:00am-4:00pm. Same day appointments available!
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: negative
- Yelp, LocalityBiz, MapQuest, and aggregator sites: predominantly 1 out of 5 stars in available public reviews (11 reviews aggregated on one platform)
Patients praise
- some individual medical staff members described as nice and thorough
- accessibility for some routine appointments
Common complaints
- unprofessional and rude administrative/reception staff
- issues with medication fulfillment and prescription handling
- perceived lack of care and concern for patients
- long wait times or failure to be seen for appointments
- poor office cleanliness and environment
"Very rude and unprofessional receptionist. The medical staff was very nice. The dr stated in front of us that she was sending a prescription to the pharmacy. The prescription was NEVER sent. This ended up with patient going to er over the weekend. When canceling further appts the receptionist said 'sounds good'."
— Multiple online review aggregators"If I could give this place a 0 I would absolutely aweful the way I was treated.. extremely unprofessional. Wouldn’t recommend my worst enemy to go to this place..."
— Online patient reviewsSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Watertown Regional showcases modern care on mayor's tour — Jul 1, 2026
- Samaritan Medical Center awarded Primary Stroke Center Certification from The Joint Commission - Samaritan Health — Jun 19, 2026
- WRMC partners with new emergency physician group | APG State News | gazettextra.com — May 7, 2026
- Watertown Regional Medical Center ownership transferred to Lifepoint Health | Local News | wdtimes.com — Jun 8, 2026
- Watertown Regional Medical Center and Orthopedic & Spine Centers of Wisconsin celebrate one-year partnership — Aug 6, 2025
Information sourced from the clinic's website as of July 11, 2026.
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