North Country Family Health Center
Primary Care • Watertown, NY • Since 1971 • Two locations in Watertown locations
About
North Country Family Health Center is a nonprofit Federally Qualified Community Health Center based in Watertown, New York. Founded in 1971, it operates five offices nationwide but primarily serves Watertown at two locations with its HQ at 238 Arsenal Street. The center provides integrated, patient-centered primary care alongside dental, mental health, case management, insurance enrollment, and WIC services. It accepts private insurance, Medicaid, and Medicare, and offers a sliding fee scale based on income. The organization aims to reduce barriers to care such as cost and transportation and is funded in part by Health and Human Services. Contacts include main phone lines for Watertown locations and the official website nocofamilyhealth.org.
Clinic Type
Primary Care
Address
Two locations in Watertown, NY
Phone
315-782-9450 (emergency available 24/7)
info@NoCoFamilyHealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Available 24/7 at 315-782-9450
Services Offered
Insurance & Payment
—
Languages Spoken
FAQs
What services are available?
Integrated healthcare including medical, dental, behavioral health for infants, children, and adults; pediatric care; WIC; insurance enrollment.
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: negative
- Yelp, MapQuest, and third-party review aggregators: Generally low (mostly 1-star reviews on various platforms, though one 5-star review exists) (Limited number of reviews across platforms (e.g., noted 7 reviews on one site, 1 on another))
Patients praise
- Some patients report positive, thorough, and caring experiences with specific providers or services
- Accessibility for certain appointments compared to other local providers
Common complaints
- Long wait times and difficulties scheduling or rescheduling appointments
- Poor customer service and unresponsiveness to phone calls
- Perceived lack of care or dismissiveness from medical/dental staff
- Concerns regarding professionalism, sanitation, and billing transparency
"The worst place in the world. Very unprofessional, unsanitary, unorganized just all around horrible beyond measure."
— Local business directory review"I would expect this sort of bait and switch from a car salesman, not a health clinic."
— Third-party review site"Each visit we had with Dr. Jayne was extremely thorough and comprehensive. But more importantly we felt cared for and made a priority by the Dr."
— Third-party review siteSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- North Country Family Health Center — May 20, 2026
- NoCo Family Health Center Main Campus - Watertown - BlueHive — Apr 12, 2026
- Julie Kraeger, NP - Nurse Practitioner in Watertown, NY — May 14, 2026
- North Star Health Alliance to close Watertown pediatric office — May 20, 2026
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Watertown
Watertown Regional Medical Center (WRMC) is a privately held hospital system based in Watertown, Wisconsin, serving Dodge and Jefferson counties. With over 100 years of operation, WRMC offers primary and specialty care through a network of clinics and a full range of outpatient and inpatient services. The center emphasizes patient-focused, personalized care close to home, supported by state-of-the-art facilities and technology. Key details: - Location: 125 Hospital Dr, Watertown, WI 53098 (HQ) - Services: Primary care, specialty clinics, orthopedics, emergency care, and comprehensive hospital services - Network size: 4 offices across the United States (primarily Watertown, WI) - Size & scope: ~181 employees; annual revenue in the $25–$50 million range - Website: watertownregional.com - Contact: 920-261-4210 If you’re specifically seeking Primary Care in Watertown, WRMC provides local primary care clinics within its regional network designed for accessible, continuous care.
Quick Care is a small urgent and primary care provider based in Watertown, South Dakota, with four offices across the region (Watertown, Brookings, and Huron). They offer urgent care, primary care, and community support services, aiming to provide convenient, competent care for unexpected health needs while coordinating with patients’ regular primary care and emergency services as needed. Notable details: - Headquarters: Watertown, SD - Services: Urgent care, primary care, and community support - Locations: Watertown (HQ), Brookings, Huron - Website: quickcaresd.com - Workforce: Reported as a single employee on their profile (likely incomplete) - Online presence: Moderate local web activity; U.S.-focused with most traffic from the United States If you’re seeking compassionate care in Eastern South Dakota, Quick Care positions itself as a convenient option for unplanned health concerns, while directing you to ER or your PCP when more appropriate.
Watertown Family Practice is an independent, physician-owned primary care clinic in Watertown, WI (founded 1979). The practice offers primary care, lab draws and testing, and diagnostics, focusing on patient-centered care for individuals and families. Key details: - Status: Private, privately held; 5 employees; annual revenue ~$7.45M - Locations: 5 offices in Watertown, WI (headquartered at 127 Hospital Dr) - Services: Primary care, lab testing, diagnostics - Contact: 920-261-8500; emails: contactus@watertownfamily.com - Online presence: Homepage watertownfamilypractice.com; LinkedIn: /watertown-family-practice If you’re seeking a local, patient-centered primary care provider in Watertown, this clinic emphasizes comprehensive care for all ages with physician-owned, community-focused service.
Watertown Regional Medical Center (WRMC) is a private hospital system based in Watertown, WI, serving Dodge and Jefferson counties. With 4 offices in the area and its headquarters at 125 Hospital Dr, WRMC provides comprehensive inpatient and outpatient services across primary and specialty care. The organization emphasizes patient-centered care, a long history (over 100 years), and a network of clinics designed to keep quality healthcare local. Contact: 920-261-4210.
Summary: - The Waterbury Hospital site is part of the UConn Health Community Network, offering compassionate, high-quality health care through a broad professional team and integrated services. - It highlights the network’s growth and includes updates about the UConn Health Community Network Medical Group, with a recent notice welcoming Joanna Majcher, APRN, MS, to the Watertown Medical Group who is accepting new patients. - The page emphasizes joining events and hiring notices, indicating active expansion and patient access within the UConn Health Watertown/Waterbury network.
Comparing your options?
See other primary care clinics in Watertown, or search the full directory by insurance, ratings, and more.

