Prairie Lakes Healthcare System: Home
Primary Care • Watertown, SD • Since 1986 • Two locations: Main & Northridge locations
About
Prairie Lakes Healthcare System is a nonprofit health care organization based in Watertown, South Dakota. Founded in 1986, it provides medical and surgical services, primary care, rehabilitation and therapy, health programs, and community support. The system operates 4 offices (primarily in Watertown) and has an annual revenue around $3.7 million. Contact: info@prairielakes.com or 605-882-7000. Main homepage: prairielakes.com.
Clinic Type
Primary Care
Address
Prairie Lakes Healthcare System (Brown Clinic - Northridge)
Phone
605-886-8482 (Walk-In Convenience Care Prairie Lakes Brown Clinic - Northridge)
info@prairielakes.com
Opening Hours
Walk-In Convenience Care Mon-Fri, 7:30 am - 6:00 pm
Emergency Care
24/7 Emergency & Hospital Care
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades, National Health Ratings: 61% (Patient Experience Rating) (378 completed surveys (HCAHPS))
- US News Health: 87% willing to recommend
Patients praise
- satisfaction with maternity and birthing services for some patients
- instances of positive interactions with specific doctors and nurses
- high rate of patient willingness to recommend the facility according to some metrics
Common complaints
- concerns regarding emergency department (ER) efficiency and diagnostic accuracy
- perceived rudeness or lack of communication from nursing staff
- negative experiences related to patient requests not being fulfilled
- inconsistencies in care quality compared to other regional facilities
"I have had 14 babies here and wonderful experience. Lovely nurses and doctors. But I don't hear any good about the ER."
— LocalityBiz reviewer"My son went to ER last night, type one diabetic, throwing up, not holding down food or water. They sent him home with same symptoms... I called this morning... she was very rude, and wouldn't tell me anything."
— LocalityBiz reviewerSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Sanford, Prairie Lakes Healthcare announce combination - Sanford Health News — Oct 31, 2025
- Prairie Lakes Healthcare to merge with Sanford | Watertown Current — Oct 31, 2025
- Sanford, Prairie Lakes Healthcare announce combination - Sanford Health News — Oct 31, 2025
- Sanford Health, Prairie Lakes to merge | Healthcare Finance News — Nov 4, 2025
- Sanford Health combines with Watertown-based health system - SiouxFalls.Business — Oct 31, 2025
Information sourced from the clinic's website as of July 11, 2026.
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