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Prairie Lakes Healthcare System is a nonprofit health care organization based in Watertown, South Dakota. Founded in 1986, it provides medical and surgical services, primary care, rehabilitation and therapy, health programs, and community support. The system operates 4 offices (primarily in Watertown) and has an annual revenue around $3.7 million. Contact: info@prairielakes.com or 605-882-7000. Main homepage: prairielakes.com.

Clinic Type

Primary Care

Address

Prairie Lakes Healthcare System (Brown Clinic - Northridge)

Phone

605-886-8482 (Walk-In Convenience Care Prairie Lakes Brown Clinic - Northridge)

Email

info@prairielakes.com

Opening Hours

Walk-In Convenience Care Mon-Fri, 7:30 am - 6:00 pm

Emergency Care

24/7 Emergency & Hospital Care

Services Offered

  • Primary care
  • Walk-In Convenience Care
  • Specialty Care
  • Cardiology
  • Orthopedics
  • ENT
  • Rehab Services
  • Dermatology
  • Nutrition Services
  • Cancer Treatment
  • Radiation Therapy
  • Chronic Care Management

Technology & Equipment

  • Latest technology and medical expertise

Team

  • Prairie Lakes Healthcare System Staff, null — General team

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades, National Health Ratings: 61% (Patient Experience Rating) (378 completed surveys (HCAHPS))
  • US News Health: 87% willing to recommend

Patients praise

  • satisfaction with maternity and birthing services for some patients
  • instances of positive interactions with specific doctors and nurses
  • high rate of patient willingness to recommend the facility according to some metrics

Common complaints

  • concerns regarding emergency department (ER) efficiency and diagnostic accuracy
  • perceived rudeness or lack of communication from nursing staff
  • negative experiences related to patient requests not being fulfilled
  • inconsistencies in care quality compared to other regional facilities

"I have had 14 babies here and wonderful experience. Lovely nurses and doctors. But I don't hear any good about the ER."

— LocalityBiz reviewer

"My son went to ER last night, type one diabetic, throwing up, not holding down food or water. They sent him home with same symptoms... I called this morning... she was very rude, and wouldn't tell me anything."

— LocalityBiz reviewer

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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