Primary Care: Watertown Family Health Center (Plaza)
Primary Care • Watertown, NY • Since 1881
About
Samaritan Medical Center is a nonprofit, 294-bed community hospital in Watertown, NY, founded in 1881 and headquartered at 830 Washington Street. It offers comprehensive inpatient and outpatient services, including primary and emergency care, cancer treatment, NICU, behavioral health, addiction services, and imaging. The center serves both civilian and military communities and emphasizes quality, safety, and compassionate care. Key details: private nonprofit, 4 US offices (all in Watertown), total staff around 470, annual revenue about $1.3M (note: revenue figure may be inconsistent with typical hospital metrics). Contact: info@shsny.com; phone 315-785-4000. Alias: Samaritan Medical Center, Samaritan Health.
Clinic Type
Primary Care
Address
1575 Washington St., Watertown, NY 13601
Phone
315-786-7300
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Opening Hours
Monday – Friday 7 a.m. – 5 p.m. (Phones answered Monday – Friday 7:30 a.m. – 4:30 p.m.)
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are the clinic hours?
Monday – Friday 7 a.m. – 5 p.m. Phones are answered Monday – Friday 7:30 a.m. – 4:30 p.m.
Photos





What Patients Say
Overall sentiment across review platforms: negative
- WebMD: 1 out of 5 stars (based on 1 review) (1 review on WebMD)
- LocalityBiz (for North Country Family Health Center, which is often confused with local Samaritan facilities): Multiple low-star ratings (predominantly 1-2 stars) (Multiple reviews reported on LocalityBiz)
Patients praise
- Some individual positive staff mentions
Common complaints
- Reports of long wait times
- Negative patient experience with medical care and procedures
- Frustration with appointment scheduling and office responsiveness
"Terrible service. Don't care about their patients. Take hours to get to them. Do not recommend, for any emergent care or care in general."
— Yelp review of Samaritan Medical Center"I need to set an appointment with my Primary... I got told to call back on Monday. I can’t wait that long... stop playing games with me please."
— LocalityBiz review of a local family health providerSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Samaritan’s Plaza Imaging & Lab Center Recognized for Excellence in Computed Tomography - Samaritan Health — Oct 30, 2025
- Julie Kraeger, NP - Nurse Practitioner in Watertown, NY — May 14, 2026
- Samaritan Morning Checkup: LeRay Family Health Center is accepting new patients — Aug 13, 2025
- North Star Health Alliance to close Watertown pediatric office | NCPR News — May 20, 2026
- Watertown, Jefferson County celebrate Mental Health Awareness Month — May 7, 2026
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Watertown
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Quick Care is a small urgent and primary care provider based in Watertown, South Dakota, with four offices across the region (Watertown, Brookings, and Huron). They offer urgent care, primary care, and community support services, aiming to provide convenient, competent care for unexpected health needs while coordinating with patients’ regular primary care and emergency services as needed. Notable details: - Headquarters: Watertown, SD - Services: Urgent care, primary care, and community support - Locations: Watertown (HQ), Brookings, Huron - Website: quickcaresd.com - Workforce: Reported as a single employee on their profile (likely incomplete) - Online presence: Moderate local web activity; U.S.-focused with most traffic from the United States If you’re seeking compassionate care in Eastern South Dakota, Quick Care positions itself as a convenient option for unplanned health concerns, while directing you to ER or your PCP when more appropriate.
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Watertown Regional Medical Center (WRMC) is a private hospital system based in Watertown, WI, serving Dodge and Jefferson counties. With 4 offices in the area and its headquarters at 125 Hospital Dr, WRMC provides comprehensive inpatient and outpatient services across primary and specialty care. The organization emphasizes patient-centered care, a long history (over 100 years), and a network of clinics designed to keep quality healthcare local. Contact: 920-261-4210.
Summary: - The Waterbury Hospital site is part of the UConn Health Community Network, offering compassionate, high-quality health care through a broad professional team and integrated services. - It highlights the network’s growth and includes updates about the UConn Health Community Network Medical Group, with a recent notice welcoming Joanna Majcher, APRN, MS, to the Watertown Medical Group who is accepting new patients. - The page emphasizes joining events and hiring notices, indicating active expansion and patient access within the UConn Health Watertown/Waterbury network.
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