Live
Read more

About

Summary: - MaineGeneral Health is a nonprofit hospital system based in Augusta, Maine, with a mission to improve health in the greater Kennebec Valley. It operates a multi-site network that includes radiology and diagnostic imaging services. - The organization emphasizes clinical excellence and has a presence in the United States, with multiple offices, including facilities in Augusta and surrounding areas. It is referenced under aliases MaineGeneral Health and MaineGeneral Medical Center. - For radiology and diagnostic imaging specifics, this page highlights MaineGeneral Health as the parent system; exact Waterville, ME radiology details aren’t explicitly listed on the provided excerpt. The system is recognized for imaging services and has news mentions related to imaging technology adoption (e.g., enterprise imaging initiatives), indicating ongoing investments to support radiology departments. - Contact/locations: Main headquarters in Augusta, ME, with general hospital and imaging services across the MaineGeneral network. Local radiology resources may be accessed via the Augusta-based facilities or through MaineGeneral Health’s centralized contact channels. If you’re specifically seeking Radiology and Diagnostic Imaging in Waterville, ME: - MaineGeneral Health is the overarching system serving the Kennebec Valley, but confirm whether a Waterville imaging center or affiliated practice exists within their network or if there are separate Waterville radiology providers. Consider checking the MaineGeneral Health website or calling 207-626-1000 for Waterville-area imaging appointment options.

Clinic Type

Medical Imaging (Radiology)

Address

149 North Street Waterville, ME 04901

Phone

207-872-1236

Email

smart@mainegeneral.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Maine General Medical Center- Thayer Campus): 2.4/5 (38 reviews)
  • Birdeye (MaineGeneral Diagnostic Imaging Department - general): 2.8/5 (8 reviews)

Patients praise

  • Accredited imaging facilities and expert staff
  • Availability of advanced technology (e.g., 64-slice CT, MRI)
  • Instances of efficient and knowledgeable service for routine procedures
  • Generally high willingness to recommend the overall hospital system among some patient populations

Common complaints

  • Long wait times for appointments and emergency services
  • Reports of unprofessional or dismissive staff communication
  • Concerns regarding patient advocacy and prioritization of profit over care
  • Negative experiences with specific administrative processes and scheduling

"Are they “with us” during six-hour waits at the ER without being seen? Are they “with us” while patients are laying on stretchers in hallways because there are no beds?"

Central Maine News

"They are efficient, kind, and knowledgeable. Never had a bad one."

Birdeye Review (Imaging Department)

"Please try to find healthcare anywhere else but MaineGeneral... They are money hungry and patient care is not the top priority."

Birdeye Review (Surgery/Thayer Center)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More medical imaging (radiology) clinics in Waterville

Waterville, ME·Medical Imaging (Radiology)

Verified
Waterville, ME·Medical Imaging (Radiology)

VerifiedOnline bookingEmergency care

See all medical imaging (radiology) clinics in Waterville

Comparing your options?

See other medical imaging (radiology) clinics in Waterville, or search the full directory by insurance, ratings, and more.

More Medical Imaging (Radiology) Clinics