[PDF] You have imaging facility options - Maine.gov
Medical Imaging (Radiology) • Waterville, ME
Clinic Type
Medical Imaging (Radiology)
Address
Not available on flyer
Phone
603-942-7900
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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What Patients Say
Overall sentiment across review platforms: negative
- BirdEye (MaineGeneral Medical Center- Thayer Campus): 2.4/5 (38 reviews)
Patients praise
- comprehensive imaging services including MRI, CT, and 3D mammography
- multiple regional locations in Kennebec Valley
- technologically advanced equipment
Common complaints
- poor customer service
- difficult communication with staff
- long wait times or delays in care
"When I inquired about a patient I was told they weren't there I was pretty much shut down and hung up on... I asked to speak to somebody else and Kat got huffy and hung up on me again without taking my info."
— BirdEye review for MaineGeneral Medical Center- Thayer CampusSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Health care options in central Maine dwindle after recent closures — Oct 10, 2025
- Health care options in central Maine dwindle after recent closures — Oct 10, 2025
- Maine health system to shutter clinic - Becker’s ASC — Oct 2, 2025
- High-tech imaging and tissue processing installed at two health systems — Jan 23, 2026
- RAYUS Radiology Expands Imaging and Vascular Services in Westbrook, Maine - RAYUS Radiology — Aug 26, 2025
Information sourced from the clinic's website as of July 11, 2026.
More medical imaging (radiology) clinics in Waterville
Summary: - MaineGeneral Health is a nonprofit hospital system based in Augusta, Maine, with a mission to improve health in the greater Kennebec Valley. It operates a multi-site network that includes radiology and diagnostic imaging services. - The organization emphasizes clinical excellence and has a presence in the United States, with multiple offices, including facilities in Augusta and surrounding areas. It is referenced under aliases MaineGeneral Health and MaineGeneral Medical Center. - For radiology and diagnostic imaging specifics, this page highlights MaineGeneral Health as the parent system; exact Waterville, ME radiology details aren’t explicitly listed on the provided excerpt. The system is recognized for imaging services and has news mentions related to imaging technology adoption (e.g., enterprise imaging initiatives), indicating ongoing investments to support radiology departments. - Contact/locations: Main headquarters in Augusta, ME, with general hospital and imaging services across the MaineGeneral network. Local radiology resources may be accessed via the Augusta-based facilities or through MaineGeneral Health’s centralized contact channels. If you’re specifically seeking Radiology and Diagnostic Imaging in Waterville, ME: - MaineGeneral Health is the overarching system serving the Kennebec Valley, but confirm whether a Waterville imaging center or affiliated practice exists within their network or if there are separate Waterville radiology providers. Consider checking the MaineGeneral Health website or calling 207-626-1000 for Waterville-area imaging appointment options.
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