Behavioral Health and Support Services
Behavioral Health • Waukegan, IL
Clinic Type
Behavioral Health
Address
—
Phone
(847) 623-1730
HR@ardenshore.com
Opening Hours
Behavioral Health and Support Services are available by appointment Monday through Friday 9:00 am to 7:00 pm, with limited weekend availability
Emergency Care
Call Lake County Crisis Care Program at 847-377-8088 (24/7), or 911/local emergency room
Services Offered
Insurance & Payment
The page notes that Behavioral Health and Support Services is certified to provide substance abuse services to adults by the Division of Alcoholism and Substance Abuse (DASA).
Languages Spoken
FAQs
What are the hours for Behavioral Health and Support Services?
Our Behavioral Health and Support Services are available by appointment Monday through Friday 9:00 am to 7:00 pm, with limited weekend availability.
How can I contact Arden Shore for services?
Call (847) 623-1730 to take the first step towards wellness.
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Yelp: 1.6/5 stars (26 reviews)
- Rehab.com: 3.0/5 stars (2 reviews)
- Birdeye (Grand Oaks): 3.5/5 stars (13 reviews)
- Nursa: 2.4/5 stars (249 reviews (clinician-verified))
- Recovered.org: 3.85/5 stars (Trustscore)
Patients praise
- Supportive therapy and counseling services for children, adolescents, and families
- Staff described as professional, friendly, and helpful by some clients
- Effective coping skills and support for long-term recovery reported by some group home participants
Common complaints
- Allegations of unsafe practices, including lack of staff intervention during patient assaults
- Complaints regarding unethical or sketchy billing practices
- Concerns over poor communication and bias from therapists
- Reports of restricted communication rights, such as limited phone access
- Allegations of poor quality of care, including cold food, denied pain medication, and unauthorized room entry
- Regulatory findings regarding incorrect administration of medication and failure to properly assess patients
"Therapist was great, but I second the other review here that said 'horrible billing'. It’s sketchy and unethical billing practices."
— Birdeye (Grand Oaks) review"I recommend the Group Home for anyone in need and cannot say enough 'good' about my experience there and how it changed my life in so many positive ways."
— Rehab.com review"From the beginning, Dr. Pacheco has had a biased opinion about me based on information she received from my ex-wife. Over the 3.5 years that she has been appointed, nothing has been accomplished and my children are still mentally struggling."
— Birdeye (Grand Oaks) reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Lake Park Center | Mental Health Rehab in Waukegan, IL — Jan 29, 2026
- Community Resources - Waukegan Public Library — Oct 1, 2025
- Mental Health Support for Black Boys & Men in Waukegan — Jul 31, 2025
- Residential Mental Health Treatment | Lake County, IL — Oct 28, 2025
- Mental Health Rehabilitation - BRIA Health Services - Lake Park — Jun 25, 2026
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in Waukegan
Summary: - The Lake County Health Department and Community Health Center (LCHD) is a government agency based in Waukegan, IL, offering comprehensive health services including behavioral health, preventative care, environmental health, maternal/child health, healthy living programs, primary care clinics, and school-based care. - Behavioral health is a core component of LCHD, with leadership roles such as Associate Director of Behavioral Health and programs integrated across clinics and prevention services. - LCHD emphasizes innovation in public health, quality improvement, and population health, with behavioral health services integrated into primary care and community programs. - The agency is accredited by the Public Health Accreditation Board and the Joint Commission, signaling standardized quality and oversight. - Additional context: LCHD operates with ~254 employees, serves the Lake County region, and collaborates with various health systems and community partners to deliver behavioral health and related services.
Lake Behavioral Hospital is a private behavioral health treatment center in Waukegan, Illinois, offering inpatient and outpatient services for adolescents, adults, and seniors. Key details: - Services: mental health treatment (depression, anxiety, schizophrenia), substance use treatment, crisis stabilization, medication management; inpatient and outpatient programs; walk-in availability and 24/7 no-cost mental health assessments. - Location: Headquartered in Waukegan, IL; three offices nationwide listed with HQ at 2615 Washington St, Waukegan, IL 60085. - Organization: Established 2018; 64 employees (recent growth); part of Hospitals and Health Care industry. - Contact: Main phone numbers include (855) 990-1900. - Notes: Focuses on rapid access to mental health care and community service through no-cost assessments.
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