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Clinic Type

Pediatrics

Address

Ann & Robert H. Lurie Children’s Hospital of Chicago and multiple Lurie Children’s locations nationwide (per locations page)

Phone

312-227-4000

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

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Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (aggregating Google reviews): 4.1 out of 5 stars (69 reviews on Birdeye)

Patients praise

  • Commendation for exceptional individual nurse practitioners and care providers
  • Appreciation for consistency in having the same provider
  • Responsive staff for certain needs like refills and questions
  • Proactive care initiatives, such as conducting well-being checks

Common complaints

  • Difficulty communicating directly with providers or nurses, often requiring call centers
  • Administrative delays in handling paperwork
  • Mixed patient experiences regarding response times and staff responsiveness

"First, I want to commend the NP whom I receive most of my care because she is exceptional (5 Stars) in caring, treating, recognizing subtle clues, and referring when necessary. With that being said, I have had a mediocre experience with response by mostly all other team members."

— Birdeye (Review of Oak Street Health Waukegan)

"This is the first time with doctors that I need to call a call center to let the massage to my doctor because i can't talk not even with the nurse and i have to make appointment to drop a paperwork to my doctor and take 3 weeks to send the paperwork to the right person."

— Oak Street Health Waukegan patient review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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