Primary Care | Lake County, IL
Pediatrics • Waukegan, IL
About
Primary Care at Lake County, IL (Waukegan) - The Lake County Health Department and Community Health Center (LCHD) operates primary care clinics in Waukegan as part of its comprehensive health services. - Services include primary care and preventive medical care, women and children’s health, behavioral health integration, and health promotion. - LCHD is a government agency headquartered in Waukegan, with accreditation from the Public Health Accreditation Board and the Joint Commission, and a broader mission across environmental health, population health, and prevention. - Organization details: 254 employees (approx. +4.6% YoY), annual revenue $25M–$50M, Illinois/state-recognized health department with community health center operations. - Additional context: Also offers maternal/child health, school-based care, dental operations, and other public health programs; located at lakecountyil.gov/health.
Clinic Type
Pediatrics
Address
Grand Avenue Health Center, 3010 Grand Avenue, Waukegan, IL 60085
Phone
847-377-8800
animalcare@lakecountyil.gov
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Insurance & Payment
Clients may request an application for a sliding fee scale; third party billing for Medicaid/Medicare or insurance is available; no one denied due to inability to pay
Private pay, Medicaid, Medicare, Insurance
Languages Spoken
FAQs
What ages does the Pediatrics Clinic serve?
Birth to age 18.
How to make an appointment?
To make an appointment, call 847-377-8800.
What services are offered at the Pediatrics Clinic?
The Pediatrics Clinic provides complete care to children from birth to age 18, including care teams chosen by families, well-child visits, and comprehensive pediatric services. A range of services includes care for acute illnesses, developmental assessments, immunizations, laboratory testing, physical assessments, referrals and follow-up, regular health care checkups, and same-day sick care appointments.
Who can receive care at the Pediatrics Clinic?
All Lake County residents.
How can I make an appointment?
To make an appointment, call the appointment center at 847-377-8800.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Oak Street Health (Waukegan Clinic): 4.43 out of 5 stars (345 ratings)
- Birdeye (Oak Street Health): 4.1 out of 5 stars (69 reviews)
- Birdeye (Lake County Health Department - Crisis Care): 3 out of 5 stars (12 reviews)
Patients praise
- Patients often appreciate knowledgeable and professional individual providers and nurse practitioners
- Some staff members are described as caring, kind, and attentive to patients' needs
- Positive impact of specific initiatives, such as proactive welfare checks
- General appreciation for accessible health resources in the community
Common complaints
- Difficulties with appointment scheduling and long hold times on the phone
- Concerns about staff responsiveness and administrative communication errors
- Reports of long wait times for appointments and at the clinic facility
- Some negative interactions regarding bedside manner or perceived lack of care
"I want to commend the NP whom I receive most of my care because she is exceptional... With that being said, I have had a mediocre experience with response by mostly all other team members."
— Birdeye user review of Oak Street Health"Too many people working here and to make an appointment is just a general number, it takes hours for them to pick up the phone... Is very sad that a beautiful building is not manage properly."
— LocalityBiz user review of Lake County Health Department and Community Health Center"Ms Johnson is vomited consistent with providing accurate effective patient productive positive professional heal care services wth a smile going on four years..."
— Oak Street Health patient feedbackSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Vista Health System: Home — Oct 28, 2025
- Grand Avenue Health Center - 211 Lake County — May 13, 2026
- Dr. Elizabeth Nodine, MD - Family Medicine Doctor in Waukegan, IL — May 14, 2026
- Waukegan Township Unify Referral Page - Lake County, Illinois — Aug 18, 2025
- Lake County Health Department and Community Health Center — Jan 29, 2026
Information sourced from the clinic's website as of July 11, 2026.
More pediatrics clinics in Waukegan
Erie Family Health Center is a Chicago-based nonprofit health system with 16 offices nationwide, including Erie HealthReach in Waukegan, Illinois. They provide primary care and related services, plus patient resources, careers, clinical education, training, and research opportunities. Their Waukegan presence is part of a broader network supported by partnerships (e.g., with North Shore Gas) to expand access to care. Key contact: feedback@eriefamilyhealth.org; main phone: (312) 666-3494. Headquarters: Chicago, IL; founded 1957; revenue about $61.9M; 333 employees (as of latest figures).
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