Primary Care | Lake County, IL
Preventive Medicine • Waukegan, IL
About
Primary Care at Lake County, IL (Waukegan) - The Lake County Health Department and Community Health Center (LCHD) operates primary care clinics in Waukegan as part of its comprehensive health services. - Services include primary care and preventive medical care, women and children’s health, behavioral health integration, and health promotion. - LCHD is a government agency headquartered in Waukegan, with accreditation from the Public Health Accreditation Board and the Joint Commission, and a broader mission across environmental health, population health, and prevention. - Organization details: 254 employees (approx. +4.6% YoY), annual revenue $25M–$50M, Illinois/state-recognized health department with community health center operations. - Additional context: Also offers maternal/child health, school-based care, dental operations, and other public health programs; located at lakecountyil.gov/health.
Clinic Type
Preventive Medicine
Address
3010 Grand Avenue, Waukegan, IL 60085
Phone
847-377-8800
animalcare@lakecountyil.gov
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Available (NextGen Patient Portal referenced)
Emergency Care
Crisis care and emergency services available through Crisis Care Program and 24/7 hotline
Services Offered
Insurance & Payment
Clients may request an application for a sliding fee scale; third party billing for Medicaid, Medicare or insurance is available; no one is denied due to inability to pay
Sliding fee scale, Third party billing
Languages Spoken
—
FAQs
What preventive services are offered?
Screening for breast and cervical cancer, screening for colon cancer, testing, treatment, counseling for sexually transmitted diseases and HIV/AIDS.
Who can receive services?
All Lake County residents.
Is there financial assistance?
Clients may request an application for a sliding fee scale; third party billing is available; no one is denied due to inability to pay.
Is language assistance available?
Free language assistance available.
What other services are provided?
Hearing and dental screening, basic vision testing, immunizations, laboratory testing, physical assessments, referral and follow-up, regular health care check ups, same day sick care appointments.
How can I make an appointment?
To make an appointment, call 847-377-8800.
Do you accept Medicaid or Medicare?
Third party billing for Medicaid, Medicare or insurance is available.
Is there a sliding fee scale?
Clients may request an application for a sliding fee scale.
Which hospital is associated with managed care plans?
Clients with managed care insurance will need to verify the hospital that is associated with their plan.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Oak Street Health): 4.1/5 (69)
- Birdeye (Family Primary Care Clinic): 4.3/5 (23)
- Birdeye (Family Medicine Specialists): 2.3/5 (50)
- WebMD (Dr. Syeda Zahedi): 5.0/5 (4)
- Vitals (Dr. Saima Najam): 3.1/5 (13)
- WebMD (Dr. Betsy Luka): 4.5/5 (5)
Patients praise
- caring and attentive individual practitioners
- thorough and informative consultations
- good bedside manner
- some instances of proactive patient wellness follow-up
Common complaints
- long wait times
- poor communication and administrative disorganization
- difficulty reaching staff by phone
- concerns regarding diagnostic accuracy and patient treatment
"The absolute worst! Not once, not twice, but 3 times they dropped the ball on my mother... running their patients in circles and then treating them like garbage."
— Oak Street Health patient review (Birdeye)"Be prepared for a long wait—at least an hour before your name is called. They routinely schedule 15–20 patients for the same time slot but only manage to see 2–3 at a time."
— Family Medicine Specialists patient review (Birdeye)"It's difficult to find a Dr. that truly listens and actually cares. But Dr Zahedi does both! She actually makes sure all your needs are addressed."
— Dr. Syeda Zahedi patient review (WebMD)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Vista Health System: Home — Oct 28, 2025
- Grand Avenue Health Center - 211 Lake County — May 13, 2026
- Dr. Elizabeth Nodine, MD - Family Medicine Doctor in Waukegan, IL — May 14, 2026
- Waukegan Township Unify Referral Page - Lake County, Illinois — Aug 18, 2025
- Lake County Health Department and Community Health Center — Jan 29, 2026
Information sourced from the clinic's website as of July 11, 2026.
More preventive medicine clinics in Waukegan
Planned Parenthood of Illinois (PPIL) provides comprehensive wellness and preventive care across its 18 health centers in Illinois, including a facility in Waukegan. PPIL offers reproductive and sexual health services (abortion, contraception, pregnancy testing and planning), cancer screenings, sexual health education, HPV/ STI testing, emergency contraception, LGBTQ+-affirming care, and general women’s and men’s health services. They also emphasize health education, advocacy, and patient-centered care, serving over 75,000 individuals annually. PPIL is a nonprofit health care provider headquartered in Chicago with a focus on preventing unintended pregnancies and supporting family planning. For Waukegan-specific services, contact the local PPIL center to confirm available preventive and wellness offerings, hours, and appointment options.
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