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Clinic Type

Preventive Medicine

Address

Waukegan, IL

Phone

(888) 812-1183

Email

Opening Hours

8am-5pm, Monday to Friday

Telehealth

Yes

Services Offered

  • Primary Care
  • Wellness & Preventive Care
  • Immunizations
  • Laboratory & Testing Services
  • Chronic Condition Care
  • Specialty Care
  • Behavioral Health
  • Telehealth
  • 24/7 patient support
  • Mail-order prescriptions
  • Care coordination
  • Social services coordination
  • Medicare support

Technology & Equipment

  • Telehealth
  • 24/7 patient support
  • Mail-order prescriptions
  • Care coordination tools

Insurance & Payment

  • Original Medicare
  • Medicare Advantage
  • Medicare Supplement/Medigap
  • Medicare-Medicaid Plans
  • Most Medicare plans
  • Medicare Part A
  • Medicare Part B
  • Medigap
  • Medicare Supplemental Insurance

Our Waukegan location accepts all forms of Medicare, including Original Medicare Part B, select Medicare Advantage plans, Medicare Supplement or Medigap plans and Medicare-Medicaid Plans.

Visit-based payments at clinic, Medicare, Medicaid? (not specified), Online booking, In-person payments upon service? (not specified)

Languages Spoken

  • English
  • Spanish
  • Hindi

Pricing

  • Medicare-focused pricing; details via call or appointment booking

Current Offers

Welcoming new patients

FAQs

Do you accept Medicare?

Yes, including Original Medicare and Medicare Advantage plans.

What services are offered?

Primary Care, Wellness & Preventive Care, Immunizations, Laboratory & Testing Services, Chronic Condition Care, Behavioral Health, Telehealth.

Where is Oak Street Health Waukegan located?

The Waukegan clinic is at 3210 Grand Ave in Waukegan, Illinois.

What are the hours of operation at the Waukegan primary care clinic?

Our Medicare doctors are available from 8am-5pm, Monday to Friday.

What insurance does Oak Street Health Waukegan accept?

Our Waukegan location accepts all forms of Medicare, including Original Medicare Part B, select Medicare Advantage plans, Medicare Supplement or Medigap plans and Medicare-Medicaid Plans.

Awards & Accreditations

  • rating 4.43 on site (implied)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Google reviews): 4.1 out of 5 stars (69 reviews)

Patients praise

  • Praise for specific practitioners for being caring, professional, and attentive
  • Commendation for proactive patient safety measures, such as conducting wellness checks

Common complaints

  • Complaints regarding administrative staff responsiveness and organization
  • Allegations of poor communication and failure to follow through on patient care needs
  • Instances of feeling rushed during appointments

"First, I want to commend the NP whom I receive most of my care because she is exceptional (5 Stars) in caring, treating, recognizing subtle clues, and referring when necessary. With that being said, I have had a mediocre experience with response by mostly all other team members."

Birdeye user review

"THE ABSOLUTE WORST!!!!! Not once, not twice, but 3 times they dropped the ball on my mother. Claim to want to keep people healthy all while running their patients in circles and then treating them like garbage..."

Birdeye user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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