Primary Care | Lake County, IL
Primary Care • Waukegan, IL • Multiple health centers in Lake County, IL (e.g., Grand Avenue Health Center, North Shore Health Center, Zion Health Center, Midlakes Health Center, North Chicago Health Center, Belvidere Medical Building, Libertyville Health Center) locations
About
Primary Care at Lake County, IL (Waukegan) - The Lake County Health Department and Community Health Center (LCHD) operates primary care clinics in Waukegan as part of its comprehensive health services. - Services include primary care and preventive medical care, women and children’s health, behavioral health integration, and health promotion. - LCHD is a government agency headquartered in Waukegan, with accreditation from the Public Health Accreditation Board and the Joint Commission, and a broader mission across environmental health, population health, and prevention. - Organization details: 254 employees (approx. +4.6% YoY), annual revenue $25M–$50M, Illinois/state-recognized health department with community health center operations. - Additional context: Also offers maternal/child health, school-based care, dental operations, and other public health programs; located at lakecountyil.gov/health.
Clinic Type
Primary Care
Address
3010 Grand Avenue, Waukegan, IL 60085
Phone
847-377-8800
animalcare@lakecountyil.gov
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
—
Languages Spoken
—
FAQs
How do I make an appointment?
To make an appointment, call the Appointment Call Center at 847-377-8800.
What services are available at the Health Center locations?
Mental Health Services, primary care through Community Health Center clinics, and a range of preventive and diagnostic services are available.
Is there a crisis/intervention service?
Crisis intervention for adults is available through the Crisis Care Program (24/7 Crisis Care Hotline).
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Oak Street Health Waukegan): 4.1/5 stars (69 reviews)
- Birdeye (Family Primary Care Clinic): 4.3/5 stars (23 reviews)
- Birdeye (Peter J. Puthenveetil M.D.): 4.8/5 stars (358 reviews)
- Birdeye (Family Medicine Specialists): 2.3/5 stars (50 reviews)
Patients praise
- Strong, personalized relationships with specific providers
- Staff described as knowledgeable and caring in some instances
- Proactive approach to patient wellness, including wellness checks
- Consistency of care when patients see the same provider regularly
Common complaints
- Long wait times and scheduling delays
- Difficulties with office communication and reaching staff directly
- Challenges obtaining timely referrals or paperwork processing
- Perceived lack of organization or unprofessionalism at some facilities
"First, I want to commend the NP whom I receive most of my care because she is exceptional (5 Stars)... With that being said, I have had a mediocre experience with response by mostly all other team members."
— Birdeye (Oak Street Health Waukegan)"Be prepared for a long wait—at least an hour before your name is called... The communication is the absolute worst, they fax things to the wrong place and are extremely unprofessional!!!"
— Birdeye (Family Medicine Specialists)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Vista Health System: Home — Oct 28, 2025
- Grand Avenue Health Center - 211 Lake County — May 13, 2026
- Dr. Elizabeth Nodine, MD - Family Medicine Doctor in Waukegan, IL — May 14, 2026
- Waukegan Township Unify Referral Page - Lake County, Illinois — Aug 18, 2025
- Lake County Health Department and Community Health Center — Jan 29, 2026
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Waukegan
Erie Family Health Center is a Chicago-based nonprofit health care provider with 16 offices nationwide, founded in 1957. It offers primary care and related services, patient resources, careers, clinical education, and research opportunities, with a patient portal (MyChart). The Waukegan area is a focus for Erie’s outreach and partnerships (e.g., HealthReach program) and hiring events, as part of their Illinois service footprint. If you’re seeking care or employment in Waukegan, Erie HealthCenter participates in regional outreach and HRSA events to recruit providers and expand access in the Chicago metro and northern Illinois. For direct Waukegan-specific services or appointments, consider contacting Erie Family Health Center via their Chicago headquarters or the Waukegan outreach initiatives, and check HRSA job fair notices for provider opportunities in Waukegan.
Comparing your options?
See other primary care clinics in Waukegan, or search the full directory by insurance, ratings, and more.