Waukegan - Erie Family Health Centers
Primary Care • Waukegan, IL • Since 1957
About
Erie Family Health Center is a Chicago-based nonprofit health care provider with 16 offices nationwide, founded in 1957. It offers primary care and related services, patient resources, careers, clinical education, and research opportunities, with a patient portal (MyChart). The Waukegan area is a focus for Erie’s outreach and partnerships (e.g., HealthReach program) and hiring events, as part of their Illinois service footprint. If you’re seeking care or employment in Waukegan, Erie HealthCenter participates in regional outreach and HRSA events to recruit providers and expand access in the Chicago metro and northern Illinois. For direct Waukegan-specific services or appointments, consider contacting Erie Family Health Center via their Chicago headquarters or the Waukegan outreach initiatives, and check HRSA job fair notices for provider opportunities in Waukegan.
Clinic Type
Primary Care
Address
2323 Grand Avenue, Waukegan, IL 60085
Phone
(312) 666-3494 to schedule an appointment; suburban locations (847) 666-3494
REC@www.eriefamilyhealth.org
Opening Hours
M, T, Th, F: 8:30 AM - 5:30 PM; W: 8:30 AM - 5:30 PM; Sat: 10:00 AM - 2:00 PM; Sun: CLOSED (Call for current dental hours)
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What services are available at Erie HealthReach Waukegan?
Medical and dental care for families; primary care, women’s health, prenatal care, pediatric care, behavioral health, and more.
What services are offered at Erie HealthReach Waukegan?
Erie HealthReach Waukegan provides medical and dental care to families, including primary care, women’s healthcare, prenatal care, pediatric care and behavioral healthcare, with services from free pregnancy tests and school physicals to cholesterol checks and diabetes management.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- medicals-health.com: 4.3 out of 5 stars (6 reviews (from specific source))
Patients praise
- Kind and professional doctors and staff
- Clean and comfortable facility environment
- Efficient service when appointments are timely
- Helpful and polite front desk staff
Common complaints
- Disorganization and poor administrative management
- Difficulty scheduling appointments and reaching staff by phone
- Long wait times for patients
- Issues with medication prescription refills
- Inconsistent experiences with providers and staff communication
"Best doctor office I have ever been to its clean comfortable the staff is friendly and the service is great..."
— medicals-health.com (User: Quita Marie)"The other people who work there are extremely disorganized, almost impossible to get a hold of, and do not care if you get your medication a week or two late."
— a-better-place.com (User review)"Have a patient wait 45 min in a room for the doctor is unprofessional. Waiting for a patient to walk out to then give a excuses worst clinical expiriance ever."
— medicals-health.com (User: Irpeel Rivera)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Erie Family Health Centers | Morningstar — Mar 28, 2026
- PRIVACY ALERT: Erie Family Health Centers Under Investigation for Data Breach of Nearly 570,000 Records | Morningstar — May 21, 2026
- Erie Family Health Centers Reports Data Breach Affecting 570,000 Patients — May 19, 2026
- Lake County Health Department, Community Health Center marks 30 years as Federally Qualified Health Center – Shaw Local — Sep 18, 2025
- Erie opens health center in West Garfield Park - Austin Weekly News — Mar 6, 2026
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Waukegan
Primary Care at Lake County, IL (Waukegan) - The Lake County Health Department and Community Health Center (LCHD) operates primary care clinics in Waukegan as part of its comprehensive health services. - Services include primary care and preventive medical care, women and children’s health, behavioral health integration, and health promotion. - LCHD is a government agency headquartered in Waukegan, with accreditation from the Public Health Accreditation Board and the Joint Commission, and a broader mission across environmental health, population health, and prevention. - Organization details: 254 employees (approx. +4.6% YoY), annual revenue $25M–$50M, Illinois/state-recognized health department with community health center operations. - Additional context: Also offers maternal/child health, school-based care, dental operations, and other public health programs; located at lakecountyil.gov/health.
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