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Clinic Type

Mental Health Clinic

Address

Waukesha, Wisconsin

Phone

—

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

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Insurance & Payment

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Languages Spoken

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What Patients Say

Overall sentiment across review platforms: negative

  • Google Ratings (via Nursa): 1.8 out of 5 stars (25 reviews)
  • RateMDs: 1.9 out of 5 stars (4 reviews)

Patients praise

  • Some patients reported kind and caring interactions with specific staff members
  • Positive comments regarding the food quality provided at the facility
  • Recent initiatives like the new Crisis Resource Center aim to provide a more welcoming, voluntary environment for help

Common complaints

  • Complaints regarding lackluster or ineffective treatment programs
  • Concerns about staff behavior, including reports of rude, dismissive, or provocative conduct towards patients
  • Negative experiences with the involuntary hold process and discharge delays
  • Perceptions of a restrictive, jail-like, or depressing environment
  • Dissatisfaction with the quality and variety of activities or resources provided to patients

"Awful. They would be getting one star if it wasn't for the couple of staff members that kept me sane... Quite literally became more depressed sitting at this facility than I was when I checked in."

— Mappca review

"The majority of staff during my stay seemed to be kind and caring, but at times I felt I knew more about what they were teaching than they did. Food was ok tho."

— Mappca review

"This place is a joke. The staff love to provoke the patients and ignore them... Its abuse how they operate."

— Mappca review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Waukesha, WI·Mental Health Clinic

Summary for: Behavioral and Mental Health | Waukesha, WI - ProHealth Care Waukesha - ProHealth Care is a nonprofit health system based in Waukesha, WI, offering comprehensive medical services including behavioral and mental health care through its Waukesha facilities. - Services likely cover inpatient/outpatient psychiatric care, counseling, and support for mood/anxiety disorders, and coordinated care within the ProHealth Care system. - The organization operates multiple facilities in the Waukesha area (and Oconomowoc) and emphasizes patient-centered care, with a culture described as welcoming and supportive. - Contact: Main county resources and hospital campuses in Waukesha (HQ at N17 W24300 Riverwood Dr., Waukesha, WI 53188). Main phone line options listed across several departments. If you’re seeking specifics (e.g., exact behavioral health programs, therapists, appointment routing, or urgent mental health crisis support), please indicate and I’ll pull the precise details from their pages.

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Waukesha, WI·Mental Health Clinic

Summary: The Waukesha County Health & Human Services (HHS) is a government agency in Waukesha, Wisconsin that provides public health and social services, including outpatient behavioral health services. HHS operates from two main offices in Waukesha (HQ at 514 Riverview Ave and an additional office at 1501 Airport Rd). The agency employs around 53 staff and offers positions in behavioral health and related areas, such as Psychiatric Technicians, Clinical Therapists, and Economic Support Specialists. For outpatient behavioral health specifically, services are likely coordinated through HHS programs and crisis intervention services, with potential roles such as Clinical Therapists and related mental health staff. More details can be found on their homepage: waukeshacounty.gov/hhs.

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