Affiliated Clinical Services: Substance Abuse & Mental Health ...
Behavioral Health • West Bend, WI • Since 1984
About
Affiliated Clinical Services (ACS) is a private outpatient mental health and substance abuse clinic based in West Bend, Wisconsin, founded in 1984. The organization operates two (three listed) locations in Washington County and provides a range of services for substance use and mental health, including individual, family, couple, and group therapy, with multiple treatment intensities and medication-assisted options when appropriate. ACS emphasizes a team-based approach and collaboration with community partners (schools, probation/parole, law enforcement, medical clinics, and other organizations) to deliver integrated care. The company has about 30 clinical staff and 15 total employees, with annual revenue around $18.1 million. Key contact: acs2001@affiliatedclinical.com; main phone options include 262-673-0314 and 262-338-9767. Addresses include 111 East Washington St, West Bend, WI 53095.
Clinic Type
Behavioral Health
Address
111 East Washington Street, West Bend, WI 53095
Phone
262-338-2717 (Main) 262-338-2717 (Billing) 262-338-9767 (Fax)
acs2001@affiliatedclincal.com
Opening Hours
Office Hours: Monday-Thursday 8:00am-9:00pm Friday 8:00am-5:00pm
Emergency Care
In case of emergency, contact your physician, health care professional, or local emergency service provider.
Services Offered
Technology & Equipment
Insurance & Payment
—
Cash, Credit/Debit Card, Insurance
Languages Spoken
FAQs
What are your office hours?
Office Hours: Monday-Thursday 8:00am-9:00pm Friday 8:00am-5:00pm
What is the address for the West Bend office?
111 East Washington Street West Bend, WI 53095
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Facebook: 60% recommendation rate (6 reviews)
Patients praise
- satisfaction with individual therapists/counselors
- successful outcomes for some patients
Common complaints
- difficulties with administrative tasks and scheduling
- unresponsive or poor communication from staff
- concerns regarding billing practices
- reports of a cold or uncaring environment
"I was BEYOND satisfied with my therapist. Zero complaints there, in fact, 5 gleaming stars for him! But the rest of the practice is absolute garbage."
— Yelp"Strongly do not recommend this place. They have been nothing but a headache to deal with. It is impossible to return a call and had to wait for over an hour for a simple test for my son."
— LocalityBizSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Elizabeth Paasch - Mental Health Counselor Specialist in West Bend, WI — May 14, 2026
- Abby Janssen - Clinical Social Worker in West Bend, WI — May 14, 2026
- Lauren W. — Jul 3, 2026
- April Wery — Apr 14, 2026
- Jason Unruh — Jun 19, 2026
Information sourced from the clinic's website as of July 11, 2026.
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