Behavioral Health - Washington County, WI
Behavioral Health • West Bend, WI
Clinic Type
Behavioral Health
Address
Public Agency Center 333 E. Washington Street Suite 2100 West Bend, WI 53095-2003
Phone
262-335-4600
info@washozwi.gov
Opening Hours
Mon-Fri 8:00 a.m. - 4:30 p.m.
Emergency Care
24/7 Crisis Intervention
Services Offered
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Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Rehab.com: 2.7/5 stars (10 reviews)
- Google Reviews (via Rehab.com): 2.44/5 stars (9 reviews)
Patients praise
- Some long-term patients report helpfulness with mental health, therapy, and medications over many years
- Positive feedback on staff friendliness and program accessibility from some employees
- Success stories regarding recovery pathways provided by the department
Common complaints
- Lack of timely communication or follow-up from staff
- Employee reports of toxic workplace culture and unprofessional management
- Concerns regarding high caseloads, low pay, and safety risks for staff dealing with crisis situations
- Frustration with administrative processes or interactions with Child Protective Services (CPS)
"I have gone to this place many times in probably the last 10+ years. They have always been helpful to me with my mental health, therapists and medications. Never had a single problem there in over 10 years."
— Rehab.com / Google Reviews"Horrible place and never call you back after leaving 3 voicemails in 3 weeks"
— Rehab.com / Google Reviews"Workplace culture is disgusting, it’s a very toxic environment. There is a lot of people talking badly and the management is very unprofessional."
— Indeed.comSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Stacy L. Simenz - Nurse Practitioner in West Bend, WI — May 14, 2026
- Kimberly Krolick — Apr 12, 2026
- Elizabeth Paasch - Mental Health Counselor Specialist in West Bend, WI — May 14, 2026
- Kathryn Greco — Jun 3, 2026
- Washington County - Progress Path ABA Corp — Oct 17, 2025
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in West Bend
Affiliated Clinical Services (ACS) is a private outpatient mental health and substance abuse clinic based in West Bend, Wisconsin, founded in 1984. The organization operates two (three listed) locations in Washington County and provides a range of services for substance use and mental health, including individual, family, couple, and group therapy, with multiple treatment intensities and medication-assisted options when appropriate. ACS emphasizes a team-based approach and collaboration with community partners (schools, probation/parole, law enforcement, medical clinics, and other organizations) to deliver integrated care. The company has about 30 clinical staff and 15 total employees, with annual revenue around $18.1 million. Key contact: acs2001@affiliatedclinical.com; main phone options include 262-673-0314 and 262-338-9767. Addresses include 111 East Washington St, West Bend, WI 53095.
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