Eye Doctors, Eye Exams & Glasses in West Bend, WI | Visionworks
Optometry • West Bend, WI • Since 1984
About
Visionworks is a large national eyewear retailer offering eye exams, doctor of optometry services, eyewear (frames, lenses, sunglasses), contact lenses, and related accessories. With more than 700 stores nationwide, Visionworks provides in-store optical services and online contact lens purchasing. The company is private, headquartered in San Antonio, TX, and operated under Vision Service Plan (VSP) since 2019. For West Bend, WI, Visionworks provides local eyeglasses, lenses, sunglasses, and eye exams through its network of Eye Doctors/optometrists at or near Visionworks locations. If you’re seeking eye care in West Bend, Visionworks would be a brand to consider for comprehensive eye exams and a range of eyewear options. For exact location, hours, and appointment availability in West Bend, please check Visionworks’ store locator or contact their West Bend store directly.
Clinic Type
Optometry
Address
1608 S Main St, West Bend, WI 53095
Phone
+1 262-334-1925
—
Opening Hours
Now • Closes at 30 pm (unclear time)
Services Offered
Technology & Equipment
Team
Insurance & Payment
Visionworks is in-network with VSP members; accepts hundreds of plans including VSP, Davis Vision, UnitedHealthcare Vision, Spectera, Superior Vision, FEP BlueVision.
Not specified, in-store payment, vision insurance, special offers (BOGO)
Languages Spoken
Pricing
Current Offers
Special offers / promotions — Not disclosed
FAQs
Do you accept walk-ins?
Walk-ins welcome. Same day, evening & Saturday appointments available.
Walk-ins welcome. Same day, evening & Saturday appointments available.
Not a question; informational note
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Vitals: 1.0 stars (2 reviews)
- Birdeye: Not explicitly stated (aggregate reviews) (223 reviews)
Patients praise
- Knowledgeable and professional eye doctors (e.g., Dr. Pollock)
- Convenient online scheduling and ease of booking appointments
- Helpful and friendly interactions with providers
- Affordable pricing and promotions for eyewear
Common complaints
- Reports of rude staff behavior
- Difficulties with prescription management and order fulfillment
- Lack of effective communication/customer service interactions
"The staff is so rude it is unbelievable. Tried ordering contacts less than a month after my exam, and it ended up being canceled because they could not get the office to confirm my prescription."
— Vitals.com"Dr. Pollock was very informative and kind. Took his time and explained what he was doing and the reasoning behind it. He was very personable and knowledgeable."
— Loc8NearMe.comSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- EYE CARE OPTICAL - Updated July 2026 - 11 Reviews - Yelp — Jul 10, 2026
- Eye Care Optical, 1411 S Main St, West Bend, WI 53095, US - MapQuest — Aug 3, 2025
- John Elliott Conto, OD, Dipl. AAO | Froedtert & the Medical College of Wisconsin — Jan 14, 2026
- SHOPKO OPTICAL - Updated July 2026 - 15 Photos - Yelp — Jul 6, 2026
- REAL ESTATE | Fencing off Omicron prior to razing & VisionWorks still open — Feb 4, 2026
Information sourced from the clinic's website as of July 11, 2026.
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