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Clinic Type

Optometry

Address

Aurora Vision Center, West Bend

Phone

8335287672

Email

security@aah.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

Languages Spoken

  • English

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Aurora Health Center): 3.3 (47 reviews)
  • ComplaintsBoard (Aurora Health Care 205 Valley Ave, West Bend): not stated (2 reviews/complaints pages shown)
  • Optix-now (Aurora Vision Center West Bend): not stated (not stated)

Patients praise

  • Some reviewers report being highly satisfied with staff professionalism and care (general Aurora experience, West Bend).

Common complaints

  • Appointment availability/scheduling delays (reported as sometimes taking up to three months).
  • Complaints about clinic behavior/communication and patient experience issues (e.g., cancellations/coverage concerns).

"“The only disappointing issue I have experienced is the length of time it takes now to get an appointment… Sometimes it can take up to three months.”"

Birdeye review text for Aurora Health Center (West Bend).

"“WESTBEND OFFICE KNEW SHE WAS GONNA BE GONE LONG PERRIODS OF TIME THEY SAID NOTHING BUT JUST KEPT CANCELLING APPOINTMENTS…”"

ComplaintsBoard entry for Aurora Health Care, 205 Valley Ave, West Bend.

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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West Bend, WI·Optometry

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Visionworks is a large national eyewear retailer offering eye exams, doctor of optometry services, eyewear (frames, lenses, sunglasses), contact lenses, and related accessories. With more than 700 stores nationwide, Visionworks provides in-store optical services and online contact lens purchasing. The company is private, headquartered in San Antonio, TX, and operated under Vision Service Plan (VSP) since 2019. For West Bend, WI, Visionworks provides local eyeglasses, lenses, sunglasses, and eye exams through its network of Eye Doctors/optometrists at or near Visionworks locations. If you’re seeking eye care in West Bend, Visionworks would be a brand to consider for comprehensive eye exams and a range of eyewear options. For exact location, hours, and appointment availability in West Bend, please check Visionworks’ store locator or contact their West Bend store directly.

VerifiedOnline bookingSince 1984

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