PentaHealth Family Practice West Chester
Family Medicine • West Chester, PA
About
PentaHealth Family Practice West Chester is a primary care clinic in West Chester, part of PentaHealth. The site highlights current staff appointments and news, including new and continuing CRNP providers at the West Chester location and their readiness to accept new patients. For example, Leilani Attilio joined as a CRNP at PentaHealth Family Practice West Chester and is accepting new patients; contact 610-431-1210 to book. The page emphasizes recent team updates and patient access at the West Chester practice.
Clinic Type
Family Medicine
Address
412 Creamery Way, Suite 400, Exton, Pennsylvania 19341, US
Phone
610-269-9448
HR@pentahealth.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
—
Team
Insurance & Payment
—
Languages Spoken
—
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Apple Maps/Yelp: 2.5 stars (24 reviews)
- Yelp/General web sources: Mixed (positive and negative feedback) (15 reviews (Yelp))
Patients praise
- Availability of same-day and walk-in appointments
- Helpful and knowledgeable individual providers (e.g., Sue Villarini, Dr. John)
- Generally positive long-term patient loyalty
- Responsive telehealth and nurse support
Common complaints
- Long waiting times
- Difficulty scheduling or seeing own primary care physician
- Frustration following the acquisition by PentaHealth
- Dissatisfaction with office procedures/communication
"My family and I have been going to Gateway Medical/ PentaHealth for years now and I recommend everyone to go to this practice! Sue Villarini specifically goes above and beyond to provide great care to her patients."
— PentaHealth Family Practice West Chester - 1240 Wrights Ln, West Chester, PA 19380"230 appointment, didn't get called back until 345!! Buh-bye!!!!"
— Yelp review"I would have given this this practice 5 stars, but ever since they were bought by Pentahealth, they've been awful! You can't see your own doctor when you are sick, you are taken to a tent..."
— MapQuest review/General user feedbackSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Manos Family Practice Joins PentaHealth - PentaHealth — Jun 2, 2026
- Welcome Diana Wadlund, CRNP - PentaHealth — Jul 24, 2025
- Welcome Dr. Stephanie Kaliner - PentaHealth — Nov 24, 2025
- Leilani M. Attilio, NP - Nurse Practitioner in West Chester, PA — May 14, 2026
- Dr. Jean B. Stretton - Internal Medicine Physician in West Chester, PA — Jun 11, 2026
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in West Chester
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
See other family medicine clinics in West Chester, or search the full directory by insurance, ratings, and more.