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Clinic Type

Orthopaedics

Address

Suite 1, Building A, 915 Old Fern Hill Road, West Chester, PA, 19380

Phone

800-789-7366

Email

Uphsgift@upenn.edu

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Orthopaedics
  • Sports Medicine
  • Pediatric Orthopaedics? (not specified)
  • Shoulder
  • Knee
  • Hip (not explicitly listed)
  • Foot and Ankle (not explicitly listed)

Insurance & Payment

—

Languages Spoken

—

FAQs

What is Premier Orthopaedics in West Chester?

An independent office with providers who are not employed by Penn Medicine.

Commitments

  • This is an independent office with providers who are not employed by Penn Medicine.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Apple Maps: 1.8/5 (38 reviews)
  • Yelp: Not specified (41 reviews)
  • WebMD: Not specified (6 reviews)

Patients praise

  • Skilled and effective physicians/surgeons
  • Positive outcomes for surgical procedures
  • Professional care from individual doctors']},ratingsMentioned:[{rating:{citations:,confidence:

Common complaints

  • Difficulty reaching staff by phone
  • Rude or unprofessional front desk service
  • Long wait times for appointments
  • Rushed physician visits
  • Issues with billing administration and communication

"The front desk here is very rude and disorganized. They messed up my appointment location, couldn't find me in the system, and were disrespectful... The doctor rushed through my appointment..."

— WebMD

"My husband & I both had torn rotator cuffs, at different times. We each had different doctors from this office. We both had outstanding results from our surgeries. The doctors listen & care..."

— Apple Maps/MapQuest

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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