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Clinic Type

Sports Medicine

Address

Suite 1, Building A, 915 Old Fern Hill Road, West Chester, PA 19380

Phone

800-789-7366

Email

Uphsgift@upenn.edu

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Sports medicine
  • Orthopaedics
  • Physical medicine and rehabilitation? (not specified)
  • Rehabilitation/physical therapy? (not specified)

Insurance & Payment

—

Languages Spoken

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FAQs

What is the practice location and affiliation?

This is an independent office with providers who are not employed by Penn Medicine.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Apple Maps: 1.8/5 (38 reviews)
  • Yelp: Not specified (41 reviews total) (41 reviews)
  • Vitals: Not specified (1 review)

Patients praise

  • High satisfaction with surgical outcomes for some patients
  • Physicians perceived as knowledgeable and attentive by some reviewers
  • Timely appointments noted by some patients

Common complaints

  • Difficult to reach by phone/poor customer service communication
  • Long wait times for appointments
  • Reports of rude or unprofessional front desk staff
  • Rushed appointments or feeling unheard by certain physicians

"We each had different doctors from this office. We both had outstanding results from our surgeries. The doctors listen & care about thei..."

— Apple Maps/MapQuest review

"Doctors are great. Office deserves a zero. Can never reach a live person. Went somewhere else after one visit."

— Yelp review

"Absolutely the worst practice I have ever had to deal with! Incompetent Dr. Monaco who brushed off any care and impossible to speak with anyone at their office..."

— WebMD review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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