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About

Planned Parenthood Southeastern Pennsylvania is a nonprofit provider of reproductive health care and education with 10 health centers across Chester, Delaware, Montgomery, and Philadelphia counties. It offers gynecological exams, STI testing/treatment, contraception, abortion services, telehealth, and sexuality education. The organization is headquartered in Philadelphia and employs about 43 staff. For West Chester, PA specifically, this page notes its broader regional network within southeastern Pennsylvania, rather than detailing a dedicated West Chester clinic. If you’re seeking West Chester–specific family planning options, consider contacting nearby Planned Parenthood health centers in the surrounding counties or the main Philadelphia HQ for referrals and telehealth options.

Clinic Type

Surgery

Address

West Chester Surgical Center, Planned Parenthood Southeastern Pennsylvania

Phone

(not provided in extracted text)

Email

media.office@ppfa.org

Opening Hours

Monday 11:30 am - 7 pm; Tuesday 8 am - 4 pm; Wednesday 10:30 am - 6 pm; Thursday 8:30 am - 4:30 pm; Friday 8:30 am - 3 pm; Saturday Closed; Sunday Closed

Telehealth

Available (Remote care through phone/video)

Services Offered

  • Family planning
  • HIV screenings
  • Telehealth
  • in-person clinic visits
  • prenatal/postnatal care? (not specified)
  • primary care? (not specified)

Insurance & Payment

  • Aetna (except PEBTF plans)
  • Aetna Better Health
  • AmeriHealth
  • Blue Cross Blue Shield
  • Cigna Health Partners
  • Keystone First
  • Keystone Health Plan East
  • Personal Choice
  • United Healthcare
  • United Healthcare Community Plan

Pricing and/or insurance information are estimates made in good faith and subject to change.

Accepts insurance, Affordability assistance mentioned, “We will never turn you away if you can’t pay”, Major Credit/Debit Cards, In-person: Appointments directly at the clinic, Telehealth: Remote care through phone/video

Languages Spoken

  • English

Pricing

  • Pricing and/or insurance information are estimates made in good faith and subject to change

Current Offers

HIV screenings with no copay

FAQs

Is there billing and insurance information available?

Pricing and/or insurance information are estimates and subject to change.

What are the hours of operation?

See opening hours above.

Walk in to get emergency contraception

Not explicitly answered in the provided text, but indicates walk-ins are possible for emergency contraception.

Commitments

  • We will never turn you away if you can’t pay.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Medical Clinic Reviews (medicals-health.com): 3.6/5 stars (4 (on specified directory))

Patients praise

  • Professional, compassionate, and knowledgeable staff and providers
  • Welcoming and non-judgmental environment for sexual health care
  • Effective online appointment scheduling system
  • Clear explanations during patient visits

Common complaints

  • Difficulty reaching the clinic via telephone for scheduling
  • Reports of unfriendly staff experiences from some patients
  • Occasional long wait times or inability to accommodate walk-ins without appointments

"Every single person I interacted with was incredible. Each staff member... was so gentle and compassionate and kind."

— Planned Parenthood Southeastern Pennsylvania Patient Feedback Blog

"It is hard to contact them through the phone but booking an appointment always works well for me online through their website."

— LocalityBiz Patient Review

"And the ladies are super unfriendly!"

— Medical Clinic Reviews (medicals-health.com)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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