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About

Summary: - UC Health operates a West Chester Hospital in West Chester, Ohio, as part of its regional network that includes UC Medical Center in Cincinnati. The organization emphasizes world-class care delivered by top clinicians and researchers. - The West Chester location is part of UC Health’s hospital system, offering advanced treatments and care, including epilepsy monitoring units mentioned at UC Medical Center and West Chester Hospital. - The broader UC Health network includes multiple Cincinnati-area offices and facilities, with the HQ at 3200 Burnet Avenue, Cincinnati, OH 45229. - For prospective patients or staff, UC Health highlights collaboration with the University of Cincinnati, a regional footprint, and ongoing programs such as patient monitoring and nursing student co-ops. If you’re specifically looking for surgical services at UC Health West Chester: the West Chester Hospital is part of UC Health’s surgical and specialty care network, but for exact specialties, procedures, schedules, or to book a tour/admittance, consider contacting the West Chester facility directly or visiting the UC Health West Chester Hospital page.

Clinic Type

Surgery

Address

7750 Discovery Drive, West Chester, OH 45069

Phone

513-475-8300

Email

complaint@jointcommission.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Outpatient procedures
  • Surgical services
  • Ambulatory surgery
  • Amenities similar to hospital services

Insurance & Payment

—

Phone-based inquiries to verify accepted payment options

Languages Spoken

—

Awards & Accreditations

  • Joint Commission Accreditation
  • UC Health Code of Conduct

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Vivian Health (Surgical Center specific): 5.0/5.0 (2 reviews) (2 reviews)
  • MedicalRecords.com (Hospital general): 3.2/5.0 (186 reviews)
  • Healthgrades (Hospital general): 70% (Patient Experience Rating)

Patients praise

  • Friendly, helpful, and professional nursing and medical staff
  • Clean, modern, and welcoming facility environment
  • Efficient admission processes and comfortable room amenities

Common complaints

  • Billing and administrative issues, including late or confusing invoices
  • Negative experiences with Emergency Room care, including misdiagnoses and wait times
  • Inconsistent staff professionalism, with some reports of abrupt or dismissive interactions

"The entire nursing staff was amazing. They really put my husband at ease and made sure I knew what was going on. The facility seemed clean and welcoming."

— LocalityBiz user review

"Billed me 2 years after service. No one answered phone to discuss. Sent in payment anyway, and it was returned because the return mailer they sent had a bad address on it. Incompetent at billing... Scary!"

— LocalityBiz user review

"Incompetent ER team. Went in with chest pain, concerned about a heart attack, was diagnosed with acid reflux and sent home. Two month later, similar syndromes - finally at a Dr. that knew what he was doing. Gal stones as large as chicken eggs..."

— A-Better-Place user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More surgery clinics in West Chester

West Chester, PA·Surgery

Planned Parenthood Southeastern Pennsylvania is a nonprofit provider of reproductive health care and education with 10 health centers across Chester, Delaware, Montgomery, and Philadelphia counties. It offers gynecological exams, STI testing/treatment, contraception, abortion services, telehealth, and sexuality education. The organization is headquartered in Philadelphia and employs about 43 staff. For West Chester, PA specifically, this page notes its broader regional network within southeastern Pennsylvania, rather than detailing a dedicated West Chester clinic. If you’re seeking West Chester–specific family planning options, consider contacting nearby Planned Parenthood health centers in the surrounding counties or the main Philadelphia HQ for referrals and telehealth options.

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