Family Medicine | Primary Care Physicians
Family Medicine • West Des Moines, IA • 1 (Des Moines University Clinic) locations
Clinic Type
Family Medicine
Address
Not provided on page
Phone
515-271-1710
—
Opening Hours
Monday–Friday, 8 a.m.–5 p.m.
Telehealth
[Not provided in page text]
Emergency Care
[Not provided in page text]
Services Offered
Technology & Equipment
Team
Insurance & Payment
Not specified beyond general acceptance of most insurances, Medicare and Medicaid
Not specified, Insurances, Medicare, Medicaid, [Not specified]
Financing: Not specified
Savings plan: Not specified
Languages Spoken
Pricing
Current Offers
Find a Provider — null
FAQs
What services are offered at DMU Clinic — Family Medicine?
A wide range of primary care services including comprehensive physical exams, pediatric care, vaccines, women's health, preventive care, and more as part of a family medicine approach.
[Not provided in page text]
[Not provided in page text]
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Ratings.MD (Kim Leddin, DO): 4.8 out of 5 (185 verified ratings)
- Healthgrades (Dr. Matthew Herrmann, MD): 4.0 star rating (44 reviews)
- WebMD (Dr. Dawn Schissel, MD): 5.0 out of 5 (28 ratings (5 reviews shown))
- WebMD (Dr. Melissa Thompson, MD): 4.5 out of 5 (15 ratings (2 reviews shown))
- WebMD (Dr. Matthew Otis, DO): 5.0 out of 5 (17 ratings)
- Vitals (Dr. Kevin L. Moore, MD): 3.9 average rating (8 reviews shown)
- WebMD/Vitals (Dr. Jennifer L. Fejfar, DO): 4.2 out of 5 stars (average rating stated; exact review count not provided in snippet)
- Ratings.MD (Nellie Simon, ARNP): No numeric rating shown in snippet (No review count shown in snippet)
Patients praise
- Doctors/listeners who take time, listen, and explain clearly
- Caring/compassionate bedside manner and patient respect
- Knowledgeable/practical care and good diagnostics
- Patient confidence in care and appropriate referrals
Common complaints
- Feeling rushed or not listening; not addressing concerns
- Communication/test-results issues and poor follow-up
- Long waits during scheduled appointments
- Insurance-related behavior or unnecessary tests (reported)
- Staff/care process problems (e.g., nurse issues, rude/refill delays)
"“Didn't care, want to listen, or discuss my issues at all. Was just in a rush to get me out of the office as fast as possible...”"
— Ratings.MD review for Kim Leddin, DO"“Huge ego, doesn't listen... spent about 5 seconds brushing my pain away and the rest of the appointment just calling me fat.”"
— Healthgrades review for Dr. Matthew Herrmann, MD"“Dr. Schissel is wonderful! She explains what test is needed and why... Great bed side manner!”"
— WebMD review for Dr. Dawn Schissel, MDSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Leah Schulz, DO | The Iowa Clinic — Jul 28, 2025
- Dr. Daniel Oswald, Family Physician | West Des Moines, IA | WebMD — Apr 6, 2026
- Family Medicine in West Des Moines, IA - UnityPoint Health — Apr 17, 2026
- Family Medicine in Urbandale - Find a Provider ... - UnityPoint Health — Feb 10, 2026
- Prachi Singh, MD - MercyOne — Jan 27, 2026
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in West Des Moines
UnityPoint Clinic Family Medicine in West Des Moines is part of UnityPoint Health, a nonprofit healthcare system headquartered in West Des Moines, IA. The organization provides primary and urgent care, including Family Medicine services, through its network of clinics. Key details: - Type: Nonprofit healthcare system (parent: Presbyterian Healthcare Services) - Focus: Primary care, family medicine, urgent and general medical services - Location: West Des Moines, IA (HQ at 1776 West Lakes Parkway, West Des Moines, IA 50266; multiple nearby offices in Urbandale and West Des Moines) - Contact: Main phone numbers include 515-241-6161 and 1-877-224-4430 - Website: unitypoint.org (UnityPoint Clinic locations are part of the UnityPoint Health network) If you’re seeking specific clinic hours, appointment availability, or exact services at UnityPoint Clinic Family Medicine – West Des Moines, I can look up current details or provide driving directions.
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