ENT - West Des Moines - The Iowa Clinic
Otolaryngology • West Des Moines, IA • Since 1994
About
The Iowa Clinic is a private, multispecialty hospital-like clinic based in West Des Moines, Iowa, offering primary and specialty care. Key details: - Location: Headquarters and primary campus at 5950 University Ave, West Des Moines, IA 50266 - Services: Multispecialty primary and specialty care (ENT among other specialties) - Size & ownership: Privately held, ~415 employees, founded 1994 - Contacts: main phone 515-875-9100; general email info@iowaclinic.com - Network: 4 offices in the United States (all in West Des Moines) - Online: Website iowaclinic.com; LinkedIn: /the-iowa-clinic If you’re specifically seeking ENT services in West Des Moines, The Iowa Clinic is a local, private clinic with ENT specialists available at their West Des Moines location.
Clinic Type
Otolaryngology
Address
5950 University Avenue, 2nd Floor, West Des Moines, IA 50266
Phone
515.875.9450
customerservicecbo@iowaclinic.com
Opening Hours
Mon - Fri: 7:30am-4:30pm; Sat - Sun: Closed
Services Offered
Insurance & Payment
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Languages Spoken
FAQs
What are the clinic hours?
Mon - Fri: 7:30am-4:30pm; Sat - Sun: Closed
Social Media
Photos
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What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Google): 3.3/5 (23 reviews)
- The Iowa Clinic West Des Moines Campus (BestProsInTown): not specified (157 reviews)
- The Iowa Clinic West Des Moines Campus (Vitals): 4.5/5 (example: Dr. Brett Baldwin)
- Yelp: not specified (37 reviews)
- The Iowa Clinic ENT - West Des Moines Campus (iowaclinic.com page listing reviews/testimonials): not specified
- The Iowa Clinic Ear Nose And Throat Center (Vitals): not specified (be first to leave a review)
- BBB (general business profile): BBB rating A+ (business profile, not patient review)
Patients praise
- Some reviewers/patients describe high-quality, efficient ENT care and good bedside manner
- Some providers are described as caring and communicative/educational
- Clinic campus reviews mention compassionate/professional staff, thorough explanations, and convenient/effective processes
Common complaints
- At least one detailed negative review reports disrespectful/condescending treatment during a child’s tongue-tie evaluation
- Overall ENT center rating on Birdeye is relatively low (3.3/5), implying dissatisfaction among some patients
"“My husband and I took took our baby to see Dr. Schulte for a tongue tie evaluation… What we were not okay with was his disrespectful and condescending demeanor.”"
— Birdeye review snippet (The Iowa Clinic ENT - West Des Moines Campus)"“Quick, high quality and efficient care.”"
— Birdeye review snippet (The Iowa Clinic ENT - West Des Moines Campus)"“Dr. Bertroche… provides a lot of education, so… I understand fundamentally the steps I need to take and his recommendations.”"
— iowaclinic.com doctor page testimonial for Tyler Bertroche, MDSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Le Hang L. Pham, DO - Pulmonologist in West Des Moines, IA — May 14, 2026
- Kimberly K. Alton, NP - Nurse Practitioner in West Des Moines, IA — May 14, 2026
- Internal Medicine West Des Moines | The Iowa Clinic - News Usa Today — Jul 6, 2026
- The Iowa Clinic Expands Specialty Care With New Oculofacial Plastic and Reconstructive Surgery Services - NewsBreak — Jun 30, 2026
- PCI ENT Introduces Genio Implant for Sleep Apnea | PCI | Eastern Iowa — Oct 22, 2025
Information sourced from the clinic's website as of July 11, 2026.
More otolaryngology clinics in West Des Moines
Summary: UnityPoint Health, a nonprofit healthcare system headquartered in West Des Moines, IA, offers comprehensive care including urgent, primary, emergency, and virtual services. The organization employs about 4,246 people and operates clinic and hospital services across multiple locations in West Des Moines and Urbandale. For otolaryngology (ENT) needs in West Des Moines, UnityPoint Health provides ENT-related physicians and services through its West Des Moines facilities, with access to specialty care within the UnityPoint Health network. Contact options: main line 515-241-6161 or 1-877-224-4430 for scheduling and referrals. Visit unitypoint.org for facility details and physician directories.
Iowa ENT Center is a private medical practice focused on adult and pediatric ENT care. Key details: - Locations: West Des Moines (HQ), Ankeny, Pella, and additional Central Iowa offices (6 total across the U.S. listed in the profile). - Services: Comprehensive ear, nose, and throat evaluations and treatments; care provided by ENT physicians, physician assistants, audiologists, and speech-language pathologists. - Access: Accepts most insurance plans and new patients are welcome. - Contact: Phone 515-223-4368; email jhesse@iowaentcenter.com. - Founded: 2012; headquarters in West Des Moines, IA. - Summary of note: Multi-location ENT provider in central Iowa with a patient-centered team offering diagnostic and treatment services for ENT conditions.
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