Otolaryngology in West Des Moines, IA - UnityPoint Health
Otolaryngology • West Des Moines, IA • Since 1995
About
Summary: UnityPoint Health, a nonprofit healthcare system headquartered in West Des Moines, IA, offers comprehensive care including urgent, primary, emergency, and virtual services. The organization employs about 4,246 people and operates clinic and hospital services across multiple locations in West Des Moines and Urbandale. For otolaryngology (ENT) needs in West Des Moines, UnityPoint Health provides ENT-related physicians and services through its West Des Moines facilities, with access to specialty care within the UnityPoint Health network. Contact options: main line 515-241-6161 or 1-877-224-4430 for scheduling and referrals. Visit unitypoint.org for facility details and physician directories.
Clinic Type
Otolaryngology
Address
1776 West Lakes Parkway,, West Des Moines, IA 50266, US
Phone
515-875-9450
UPH_CentralIAPrivacyOfficer@unitypoint.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (Dr. Timothy Simplot): 4.3/5 (19 reviews)
- Healthgrades (Dr. Simon Wright): 4.2/5 (16 reviews)
- Vitals (Dr. Douglas R. Hoisington): 3.4/5 (9 reviews)
- Birdeye/Google (The Iowa Clinic ENT - West Des Moines Campus): 3.3/5 (23 reviews)
- Birdeye/Google (Ent Clinic of Iowa): 3.6/5 (5 reviews)
- Vitals (Dr. Richard B. Merrick): mixed (no star rating shown in snippet) (multiple reviews (counts not provided in snippet))
Patients praise
- Kind, thorough, and professional care (including successful outcomes after ENT procedures)
- Top-notch ENT care and trust in provider guidance
- Great bedside manner and feeling at ease with the plan of care
- Respectful, compassionate approach (e.g., patient comfort and calm procedure experience)
- Quick, high quality, and efficient care noted in reviews
- Some reviews praising staff/personalities (e.g., 'Great people')
Common complaints
- Disrespectful or condescending demeanor during visits
- Perception of unlistened-to concerns and ineffective treatment plans
- Abrupt demeanor/lack of compassion perceived by reviewer
- Unfavorable clinical experience including being put on an antibiotic, insufficient exam, and pressure toward surgery for profit (review wording)
- Overall ratings for some ENT locations are only around low-to-mid 3’s/5 based on review platforms
"“He has always been kind, thorough, and professional… Now, my daughter has been to Dr. Simplot… and she’s doing great!”"
— Healthgrades review excerpt (Dr. Timothy Simplot)"“When sharing other steps… he spoke poorly… disrespectful and condescending demeanor… spoken down to and essentially laughed at…”"
— Birdeye/Google review excerpt (The Iowa Clinic ENT - West Des Moines Campus)"“put me on a horrible antibiotic, didn’t listen to my lungs or check my ears and was more interested in getting me to commit to surgery…”"
— Birdeye/Google review excerpt (Ent Clinic of Iowa)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- For Health Professionals - UnityPoint Health - Des Moines — Feb 27, 2026
- Heather Mason — Jun 26, 2026
- Experience Specialist/Receptionist: Waukee Pulmonology, UnityPoint Health — Aug 1, 2025
- Dr. Sarah Garner, MD, Internist | Des Moines, IA | WebMD — Apr 10, 2026
- Gary Kimberlin — Jun 25, 2026
Information sourced from the clinic's website as of July 11, 2026.
More otolaryngology clinics in West Des Moines
The Iowa Clinic is a private, multispecialty hospital-like clinic based in West Des Moines, Iowa, offering primary and specialty care. Key details: - Location: Headquarters and primary campus at 5950 University Ave, West Des Moines, IA 50266 - Services: Multispecialty primary and specialty care (ENT among other specialties) - Size & ownership: Privately held, ~415 employees, founded 1994 - Contacts: main phone 515-875-9100; general email info@iowaclinic.com - Network: 4 offices in the United States (all in West Des Moines) - Online: Website iowaclinic.com; LinkedIn: /the-iowa-clinic If you’re specifically seeking ENT services in West Des Moines, The Iowa Clinic is a local, private clinic with ENT specialists available at their West Des Moines location.
Iowa ENT Center is a private medical practice focused on adult and pediatric ENT care. Key details: - Locations: West Des Moines (HQ), Ankeny, Pella, and additional Central Iowa offices (6 total across the U.S. listed in the profile). - Services: Comprehensive ear, nose, and throat evaluations and treatments; care provided by ENT physicians, physician assistants, audiologists, and speech-language pathologists. - Access: Accepts most insurance plans and new patients are welcome. - Contact: Phone 515-223-4368; email jhesse@iowaentcenter.com. - Founded: 2012; headquarters in West Des Moines, IA. - Summary of note: Multi-location ENT provider in central Iowa with a patient-centered team offering diagnostic and treatment services for ENT conditions.
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