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About

Summary: The Hartford HealthCare system is a nonprofit, multi-site healthcare network headquartered in Hartford, CT, with nearly 500 locations across Connecticut and operations in 11 countries. It offers comprehensive, affordable care through its Institute Model, bringing together experts in neuroscience, cancer, digestive health, heart and vascular care, orthopedics, and urology/kidney health. The system serves about 28,000 people daily and employs around 4,771 staff, with annual revenue around $5.4B. For West Hartford, the Ayer Neuroscience Institute Pain Management is part of Hartford HealthCare’s neuroscience offerings, aiming to provide specialized pain management services close to home. Available roles within the system include RN, behavioral health clinicians, clinical research coordinators, environmental services, and various patient-care positions. Major administrative offices and HQ are in Hartford, CT. If you’re seeking specific pain management services under Ayer Neuroscience Institute in West Hartford, you may want to contact Hartford HealthCare’s Access Center or visit their site for West Hartford-location details and provider listings.

Clinic Type

Pain Management

Address

One State Street, Suite 19, Hartford, Connecticut 06103, US

Phone

860.406.6865

Email

Elizabeth.Begley@hhchealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Pain management
  • Scrambler therapy
  • Spinal cord stimulation
  • High-intensity light therapy (HILT)
  • Low-level energy laser
  • Sphenopalatine ganglion block
  • Gene mapping
  • Cryotherapy
  • Diagnostic discography
  • Epidural steroid injection
  • Intradiscal electrothermal therapy
  • Intrathecal drug delivery
  • Joint injections
  • Muscle biofeedback
  • Nerve blocks
  • Neuroablation
  • Non-opioid analgesics
  • Nucleoplasty/disc decompression
  • Pain management coping skills
  • Pharmacological opioids
  • Radiofrequency (RF) therapy
  • Rehabilitation
  • Relaxation techniques
  • Trigger point injections

Technology & Equipment

  • Calmare therapy system
  • Spinal cord stimulation
  • HILT laser

Team

  • Rajat Sekhar, MD, board-certified anesthesiologist and pain medicine physician — Director of Pain Medicine, Fairfield Region

Insurance & Payment

—

Languages Spoken

  • English

FAQs

For Hartford HealthCare providers, please select "pain management" in Epic to make a referral.

For Hartford HealthCare providers, please select "pain management" in Epic to make a referral.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • PainClinics.com: 4.5/5 (833 reviews)

Patients praise

  • Knowledgeable and professional medical providers (specifically noted for some doctors and PAs)
  • Compassionate and empathetic care from certain staff members
  • Thorough review of imaging and health status during appointments
  • Use of innovative treatments like virtual reality for pain management

Common complaints

  • Long wait times for appointments
  • Difficulty reaching staff by phone
  • Reports of dismissive or unprofessional behavior by some staff members
  • Dissatisfaction with treatment outcomes, including injection experiences
  • Concerns regarding billing or focus on financial aspects over patient needs

"The staff is wonderful. Dr Knopp is very knowledgeable and patient... The only downside is the wait time for appointments. It can sometimes take a couple of months but I don't mind the wait knowing the expertise and care they provide."

— PainClinics.com

"This place is a joke! They do not care about your needs only your money... they forgot me in room for 2 hours.."

— a-better-place.com

"I had an appointment with Sharon Tokarz, PA. She was very friendly, professional, and thorough in her approach and care... All-around great experience and care."

— LocalityBiz

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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