Pain Treatment Center | hartfordhospital.org | Hartford, CT
Pain Management • West Hartford, CT
About
Hartford Pain Treatment Centers (Hartford Hospital system) is a multidisciplinary pain management clinic based in West Hartford, CT. It offers comprehensive care for neck, back, joint, nerve, headache/migraine pain, and conditions like CRPS/RSD. Treatments include physical therapy, chiropractic care, integrative medicine, interventional procedures, Calmare and laser therapies, spinal cord stimulators, and Botox for migraines. The clinic coordinates closely with Hartford Hospital physicians to optimize patient care and function.
Clinic Type
Pain Management
Address
65 Memorial Road, Suite 435, West Hartford, CT 06107
Phone
860.696.2840
Nadine.Ireland@hhchealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
FAQs
What is the Pain Treatment Center’s approach to care?
The Pain Treatment Center diagnoses patients’ sources of discomfort and provides a thorough, goal-oriented plan to minimize pain and restore functionality.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (Dr. Hans Knopp): 4.0/5.0 (4 reviews)
- Sharecare (Dr. Hans Knopp): 5.0/5.0 (1 review)
- PainClinics.com: 4.5/5.0 (833 reviews)
Patients praise
- Compassionate and attentive bedside manner from specific providers (e.g., Dr. Knopp, Erica Falger)
- Professional and knowledgeable clinical staff
- Effective, goal-oriented pain management and treatment plans
- Patients feeling listened to and cared for personally
Common complaints
- Difficulty reaching staff or getting timely callbacks
- Significant wait times for appointments
- Frustration with administrative/billing processes and office policies
- Instances of perceived unprofessional behavior or hostility from staff
- Reports of last-minute appointment cancellations
"The staff is wonderful. Dr Knopp is very knowledgeable and patient... Erica Falger has been such a tremendous help to me. She remembers her patients, is very personable and relatable... The only downside is the wait time for appointments."
— PainClinics.com"I have had very negative results with Hartford Healthcare Pain Center. They make you feel like a rat in a maze trying to get a hold of a living person, and call backs are not timely when leaving a..."
— MapQuest (citing Yelp)"Dr. Knopp is consistently compassionate, attentive, and easy to talk to, makes a big difference when dealing with ongoing pain issues."
— HealthgradesSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- [PDF] Hartford Hospital Pain Treatment Center brochure — Sep 14, 2025
- Knopp, Hans, DO - Hartford Hospital — Dec 2, 2025
- Timothy Murphy, MD | Hartford HealthCare | CT — Jan 10, 2026
- Dr. Hans Knopp, DO - West Hartford, CT - Healthgrades — Apr 24, 2026
- Hartford HealthCare Rehabilitation Network — Dec 17, 2025
Information sourced from the clinic's website as of July 11, 2026.
More pain management clinics in West Hartford
Summary: The Hartford HealthCare system is a nonprofit, multi-site healthcare network headquartered in Hartford, CT, with nearly 500 locations across Connecticut and operations in 11 countries. It offers comprehensive, affordable care through its Institute Model, bringing together experts in neuroscience, cancer, digestive health, heart and vascular care, orthopedics, and urology/kidney health. The system serves about 28,000 people daily and employs around 4,771 staff, with annual revenue around $5.4B. For West Hartford, the Ayer Neuroscience Institute Pain Management is part of Hartford HealthCare’s neuroscience offerings, aiming to provide specialized pain management services close to home. Available roles within the system include RN, behavioral health clinicians, clinical research coordinators, environmental services, and various patient-care positions. Major administrative offices and HQ are in Hartford, CT. If you’re seeking specific pain management services under Ayer Neuroscience Institute in West Hartford, you may want to contact Hartford HealthCare’s Access Center or visit their site for West Hartford-location details and provider listings.
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