Hartford HealthCare Medical Group Primary Care - West Hartford
Primary Care • West Hartford, CT
Clinic Type
Primary Care
Address
336 North Main Street West Hartford, CT 06117
Phone
8606964400
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Opening Hours
Mon-Fri 8am-6pm
Emergency Care
In an emergency, call 911
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What is the address for this location?
336 North Main Street, West Hartford, CT 06117
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (Dr. Andres Makarem): 4.6/5 (10 reviews)
- Vitals (Dr. Jack A. Schmetterling): 4.5/5 (12 reviews)
- Yelp (Hartford HealthCare Medical Group, West Hartford): Not explicitly stated, but generally mixed to low for the group practice (59 reviews)
Patients praise
- Praise for specific physicians and providers for being attentive and knowledgeable
- Good patient-provider communication with specific doctors
- Professional and smooth office visits for some patients
Common complaints
- Communication issues with staff (difficulty getting return calls)
- Dissatisfaction with front desk and administrative support
- Concerns regarding billing, insurance, and corporate policies
- Complaints about prescription management and appointment cancellations
"Been coming here for over a decade. I've experienced several doctors and they are all wonderful. Never had any problems with the front desk either. Love this place and everyone I've met there!"
— LocalityBiz review"Communication [is] severely lacking. On multiple occasions, it has taken five to seven days to received a return call - long after the my symptoms has subsided."
— Yelp reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Location Details | hartfordhealthcaremedicalgroup.org | Hartford HealthCare | CT — Oct 31, 2025
- West Hartford | hhcmg.hartfordhealthcare.org | Hartford HealthCare Medical Group
- Location Details | hartfordhealthcaremedicalgroup.org | Hartford HealthCare | CT — Nov 4, 2025
- Location Details | hartfordhealthcaremedicalgroup.org | Hartford HealthCare | CT — Nov 4, 2025
- Omowumi Olarinmoye, MD | Hartford HealthCare | CT — Feb 17, 2026
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in West Hartford
ProHealth Physicians is a privately held primary care network in Connecticut, part of OptumCare. Key details relevant to West Hartford: - Headquarters: Farmington, CT; 4 offices in the United States (Connecticut locations include Farmington, Burlington, Manchester). - West Hartford presence: Not listed as a separate West Hartford location in the provided data; closest CT offices are in Farmington and Manchester. - About: Over 90 locations statewide, serving more than 380,000 patients; physician-led primary care with a focus on high-quality, cost-effective care and patient service. - Contact: General phone listed as 860-284-5333 (no West Hartford-specific number provided in the data). If you’re seeking ProHealth Physicians specifically in West Hartford, the provided information does not show a West Hartford address. Consider checking their website or contacting the main line for the exact West Hartford location or nearest Hartford-area office.
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