Trinity Health Of New England Medical Group - West Hartford Family ...
Primary Care • West Hartford, CT
Clinic Type
Primary Care
Address
345 N Main St Ste 112, West Hartford, CT 06117
Phone
1860-714-8750
THOfNEWorkDaySupport@TrinityHealthOfNE.org
Opening Hours
8:00am – 4:30pm (typical hours shown per day on site)
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours?
8:00am to 4:30pm on typical days (hours shown on site).
What are the clinic hours?
8:00am–4:30pm (no weekend hours listed)
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye/LocalityBiz: 4.4 out of 5 stars (39 reviews)
- Trinity Health Of New England official site: 4.8 out of 5 stars (aggregate of providers) (221 ratings)
Patients praise
- attentive, compassionate, and knowledgeable providers
- thorough listening and explanation of care plans
- welcoming, comfortable environment for many patients
- efficient service from some staff members
Common complaints
- rude or dismissive front desk and office staff
- difficulty scheduling appointments
- perceived lack of professionalism in office environment
- occasional provider bedside manner concerns or feelings of being rushed
"The people that work at the front desk are extremely rude, confrontational and combative. They lack interpersonal skills. ... Just to get an appointment you have to do a lot of back and fourth and a lot of arguing."
— LocalityBiz reviewer"I really feel like I finally found a provider that actually listens to me and approaches my needs in a respectful manner and she was just absolutely amazing and you are very, very, very lucky to have her."
— Trinity Health patient survey (Jennifer Foster, APRN)"Dr. Morse is a great provider. She is attentive and caring. She goes out of her way to explain things and listen to all of my concerns and questions."
— Trinity Health patient survey (Dr. Emily Morse)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Hartford Family Medicine Center | West Hartford, CT | Booking
- Trinity Health Of New England Medical Group - West Hartford Family ... — Jul 1, 2026
- Trinity Health Of New England Medical Group - West Hartford Rheumatology | Trinity Health Of New England
- Medical Receptionist - West Hartford - Primary Care, Trinity Health — Jul 27, 2025
- West Hartford | hhcmg.hartfordhealthcare.org | Hartford HealthCare Medical Group
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in West Hartford
ProHealth Physicians is a privately held primary care network in Connecticut, part of OptumCare. Key details relevant to West Hartford: - Headquarters: Farmington, CT; 4 offices in the United States (Connecticut locations include Farmington, Burlington, Manchester). - West Hartford presence: Not listed as a separate West Hartford location in the provided data; closest CT offices are in Farmington and Manchester. - About: Over 90 locations statewide, serving more than 380,000 patients; physician-led primary care with a focus on high-quality, cost-effective care and patient service. - Contact: General phone listed as 860-284-5333 (no West Hartford-specific number provided in the data). If you’re seeking ProHealth Physicians specifically in West Hartford, the provided information does not show a West Hartford address. Consider checking their website or contacting the main line for the exact West Hartford location or nearest Hartford-area office.
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