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Clinic Type

Urgent Care

Address

336 North Main Street, Suite A, West Hartford, CT 06117

Phone

860.200.7701

Email

medgroupcommunications@hhchealth.org

Opening Hours

8:00 AM - 10:00 PM

Telehealth

Telemedicine available

Emergency Care

In an emergency, call 911

Services Offered

  • Urgent Care
  • X-Ray, Imaging
  • Telemedicine
  • Nurse/triage (implied by urgent care)
  • Suture Removal
  • STD Treatment, STD Testing
  • Sprains, Fractures
  • Urinary Tract Infections (UTI)
  • Pre-employment Physicals
  • Immunizations (Routine and Travel)
  • DOT/CDL Specialty Exams
  • Occupational health and work-related injuries
  • Nose bleeds (packing available)
  • Cough
  • COVID Testing
  • Flu Shot
  • Lab
  • Drugs/Screenings
  • Camp Physicals
  • Sports Physicals
  • Skin Infections and Rashes
  • RSV Testing
  • Migraines/Headaches
  • Eye/ear related visits (Ear Infections, Ear Aches)
  • Allergies/Allergic Reactions
  • Concussions/Upper Respiratory Infections (common cold)
  • Bronchitis/Asthma related
  • Broken Bones/Dislocations
  • Dehydration management
  • Gastrointestinal complaints (Nausea/Diarrhea/Vomiting)
  • Chronic/Acute conditions (general urgent care)

Insurance & Payment

—

Languages Spoken

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FAQs

What time are the clinic hours?

8:00 AM - 10:00 PM

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Solv Health: 4.8 out of 5 (5,835)
  • Zocdoc: 4.38/5 (37)

Patients praise

  • Efficient and quick service/short wait times
  • Professional, caring, and knowledgeable medical staff
  • Convenient online scheduling and walk-in availability
  • Clean and comfortable facility environment
  • Good pediatric care experiences

Common complaints

  • Billing issues and incorrect charges to payment methods
  • Reports of unprofessional or dismissive staff behavior in some instances
  • Concerns regarding diagnostic accuracy and medical competence in specific cases
  • Communication difficulties regarding follow-up and lab results

"The staff is consistently noted as very caring, pleasant, professional, respectful, friendly, thorough, knowledgeable, patient, and accommodating."

— Loc8NearMe

"They keep charging the wrong credit card after numerous requests to remove it from their billing system. I provided my medical HSA debit card for all the billing purposes, but they are still doing whatever they want. Five stars for medical staff. Zero stars for incompetent customer service."

— LocalityBiz

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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