Walk-In Clinic & Urgent Care in West Hartford, CT | AFC
Urgent Care • West Hartford, CT
About
Summary: AFC Urgent Care Rocky Hill is a walk-in urgent care clinic in Rocky Hill, CT (near West Hartford). They offer quick, high-quality medical services with a goal to see patients within about 60 minutes. Services include fracture and sprain treatment, flu and allergy care, vaccinations, physicals (school, sports, pre-employment, DOT, immigration), and an Occupational Health program with drug screens. They accept most insurances and provide affordable self-pay rates. The center features digital x-ray and on-site lab, plus a comfortable waiting lounge. Open 7 days a week with online scheduling and walk-in availability. Contact: (860) 372-4990. Note: This location is in Rocky Hill, CT, and is part of AFC Urgent Care (also known as Velocity Urgent Care in some references).
Clinic Type
Urgent Care
Address
1030 Boulevard, West Hartford, CT 06119
Phone
(860) 986-6440
complianceofficer@americanfamilycare.com
Opening Hours
Monday - Friday: 8:00 AM - 8:00 PM; Saturday - Sunday: 8:00 AM - 5:00 PM
Services Offered
Insurance & Payment
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Walk-ins welcome, billing by AFC Urgent Care (insurance may apply), cash, credit/debit card
Languages Spoken
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FAQs
Do Walk-ins have to wait?
Walk-ins are welcome and accepted.
What services are offered at this clinic?
Urgent care, walk-in clinic services, physical exams, on-site labs, vaccinations, and more.
What are the walk-in clinic hours?
Walk-ins welcome; hours: Mon-Fri 8:00 AM - 8:00 PM; Sat-Sun 8:00 AM - 5:00 PM.
Do you accept walk-ins?
Yes, walk-ins are welcome.
Is there a phone number to call for the clinic?
CALL (860) 986-6440.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Solv Health, Yahoo Local: Approximately 3.0 to 4.3 stars (varies by platform) (Approximately 43 to 205 reviews on major aggregators (noting significantly higher volume claimed on company site))
- Better Business Bureau (BBB): D- (BBB rating) (107 complaints filed (BBB))
Patients praise
- Quick, efficient service for some patients
- Friendly and helpful staff/nurses in many instances
- Easy registration process and online appointment system
- Quality of care and professional demeanor noted by many positive reviewers
Common complaints
- Long wait times, even with appointments
- Reports of unprofessional, arrogant, or dismissive staff/providers
- Issues with follow-up communication regarding lab results
- Complaint handling and administrative errors (e.g., incorrect forms)
"Absolutely DISGUSTING behavior, on the part of the d doctor who attended my son. Ive never experienced such uncaring, unprofessional, arrogance in my life."
— Yahoo Local Review"Instead of showing any empathy or professionalism, she became defensive and told me that an appointment 'doesn’t mean anything' and only places you in line."
— LocalityBiz Review"I love coming here when it's need be the staff is amazing and the care is great the doctors help out so much!"
— Solv Health ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in West Hartford
Stony Creek Urgent Care is a private urgent care provider with facilities in Orange and Branford, CT (southern Connecticut). It offers walk-in medical care without appointments, aiming to be a cost-effective alternative to Emergency Room visits. Key details: - Locations: Branford and Orange, CT (5 offices listed; primarily Branford and Orange campuses) - Services: Urgent care (walk-in), non-emergency medical care - Hours/appointments: No appointment needed (walk-ins) - Founded: 2008 - Contact: Multiple regional phone numbers (including 203 area code) - Website: stonycreekurgentcare.com Note: The provided page highlights Stony Creek Urgent Care as an urgent care network in Connecticut, not specifically in West Hartford or Bishops Corner. If you need urgent care specifically in Bishops Corner, West Hartford, CT, consider nearby options in West Hartford or Hartford area, or share if you want me to search for closest branches to Bishops Corner.
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