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Clinic Type

Critical Care Medicine

Address

636 Campbell Ave, West Haven, CT 06516

Phone

+12036911584

Email

careers@docsofct.com

Opening Hours

Weekdays: 8am-8pm; Weekends: 8am-4pm

Services Offered

Insurance & Payment

  • Major insurance providers
  • All major insurance providers

Languages Spoken

FAQs

During this surge in COVID-19 cases, our primary focus is meeting the high demand for tests, and we are seeing higher than usual wait times. This means we are unable to answer most phone calls. Please know that our teams are working very hard during this time to care for as many patients as safely as possible. Please click the button below for answers to common questions. We appreciate your understanding.

Answers to common questions are available via the button below.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye: 4.8/5 stars (1,189 reviews)
  • Solv Health (DOCS Urgent Care): 4.4/5 stars
  • Solv Health (Hartford HealthCare- GoHealth): 4.9/5 stars (8 reviews)

Patients praise

  • Knowledgeable, professional, and kind medical staff
  • Clean and well-maintained facilities
  • Convenient online booking systems available for most locations
  • Efficient care when appointments are scheduled ahead of time

Common complaints

  • Long wait times, especially for those without appointments
  • Inconsistent communication or follow-up regarding prescriptions
  • Reports of unfriendly or dismissive staff in isolated instances
  • Language accessibility issues for non-English speakers

"Online registration is easy. Staff is knowledgeable and always so kind. The building is very clean. Highly recommended."

Birdeye (AFC Urgent Care)

"Very unfriendly staff and waiting so long in a room... my prescription was never sent to CVS... This is so unacceptable..never again"

Top Rated Local (DOCS Urgent Care)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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West Haven, CT·Critical Care Medicine

PACT Primary Care – West Haven (West Haven location) - Part of Physicians Alliance of Connecticut (PACT), a multi-specialty private-practice medical group in southern Connecticut with over 100 physician members and 35 staff. - Purpose: to preserve and strengthen independent private medical practices by handling non-clinical operations through PACT and its MSO, so physicians can focus on patient care. - Autonomy: Each member practice, including those under PACT, retains as much autonomy as allowed by law while sharing the benefits of a larger group. - Services: Extensive management support for member practices via PACT MSO. - Headquarters: Branford, CT, with locations in Branford and a West Haven area primary care network likely served under the PACT umbrella. - Contact: General inquiries via info@pactmd.com or (203) 488-7228. Note: The page confirms PACT’s model and scope (multi-specialty, private-practice preservation) but does not provide specific West Haven clinic details. For exact West Haven primary care physician listings or scheduling, please contact PACT directly or visit their official site.

VerifiedOnline bookingEmergency care
West Haven, CT·Critical Care Medicine

VerifiedOnline bookingEmergency care

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