CMHC-WHMHC
Mental Health • West Haven, CT • Since 1966 • 1 (West Haven satellite clinic) locations
About
Summary: - CMHC (Connecticut Mental Health Center) is a mental health care collaboration between DMHAS and Yale University School of Medicine, located in New Haven. - Provides a broad range of mental health and addiction services, including outreach for homeless individuals, those at risk for mental illness, and people involved with the criminal justice system; offers Spanish-language clinical services and rehabilitation programs. - Founded in 1966; serves more than 5,000 people annually. - Notable leadership: Michael J. Sernyak, MD (CEO), professor at Yale Department of Psychiatry. - Contact: main phone numbers (203) 974-7295 / (203) 974-7300. - Employment and workforce: small center with about 14 employees; affiliated with Yale and other partner institutions. If you were seeking information about CMHC’s services or presence in West Haven (CMHC-WHMHC West Haven), this page confirms CMHC’s New Haven-based operations and collaborations, but does not specify a West Haven location. For West Haven-specific services or programs, consider contacting CMHC directly or checking DMHAS/CMHC regional listings.
Clinic Type
Mental Health
Address
The West Haven Mental Health Clinic, 270 Center Street, West Haven, CT 06516
Phone
(203) 974-5900
jeremy.wampler@ct.gov
Opening Hours
Mon-Fri varying by day (see hours above)
Services Offered
Team
Insurance & Payment
No one will be denied service for inability to pay. Medicaid and Medicare accepted. A discounted/sliding fee schedule is available based on family size and income.
Credit card, Cash, Check, Discounted/sliding fee schedule based on income
Languages Spoken
—
Pricing
FAQs
What ages are served at WHMHC?
Young Adult Service (ages 18-25) and Child and Adolescent Service (ages 3-17); overall clinic serves children, adolescents, and young adults.
Is there a disability/fee policy?
No one will be denied service for inability to pay. Medicaid and Medicare accepted. Discounted/sliding fee schedule based on family size and income.
No one will be denied service for inability to pay. Medicaid and Medicare accepted.
The clinic provides service regardless of inability to pay; Medicaid and Medicare are accepted.
Commitments
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: negative
- Rehab.com (West Haven Mental Health Clinic): 2.5/5 (6 reviews)
- Rehab.com (Connecticut Mental Health Center): 3.65/5 (20 reviews)
Patients praise
- Some reports of helpful, compassionate, and skilled individual staff members
Common complaints
- Allegations of systemic patient rights violations including failure to protect from sexual abuse and harassment
- Inadequate investigation and documentation of patient-reported complaints and abuse incidents
- Excessive or improper use of restraint and seclusion practices
- Unsafe environmental conditions including reports of rodent infestations
- Concerns regarding poor management, lack of oversight, and non-responsive patient advocacy services
- Inadequate transitional treatment and discharge planning
- Reports of disconnected communication between clinical providers and health centers
"My social worker and my doctor don't talk to each other. Neither of them talk to the health center. It's like being a child in the middle of a divorce where the parents won't talk to each other but instead of two parents there are three."
— Anonymous patient review, A-Better-Place.com"Multiple patients who were interviewed told DRCT that they were subject to sexual abuse and that the health center failed to accurately document complaints of sexual abuse, in violation of its own policies."
— Disability Rights Connecticut (DRCT) ReportSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- West Haven community center now expected to open before October — May 19, 2026
- Veterans Affairs report highlights issues at West Haven VA center — Jul 12, 2025
- Teen nicotine prevention focus of grant — Jun 3, 2026
- Large Residential Building Sold For Over $5 Million In West Haven | West Haven, CT Patch — Aug 7, 2025
- WestHaven - Public Health Management Corporation — Aug 26, 2025
Information sourced from the clinic's website as of July 11, 2026.
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