The Sanctuary
Mental Health • West Haven, CT • Since 2011
Clinic Type
Mental Health
Address
415 Main Street, West Haven, Connecticut 06516, US
Phone
—
—
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
—
Languages Spoken
What Patients Say
Overall sentiment across review platforms: mixed
- US News, Caring.com, A Place for Mom, Starlynn Care: US News: 4.1/5; A Place for Mom: 8/10; Starlynn Care: Ranked top 44% in MN memory care (US News: 18 reviews; Caring.com: 7 reviews; A Place for Mom: 1 review (last 2 years))
Patients praise
- Some residents and family members express satisfaction with staff helpfulness and friendliness
- Appreciation for comfortable and welcoming environment by some long-term residents
Common complaints
- Substantiated finding of resident neglect involving failure to follow care plans resulting in injury
- Violation of infection control program requirements
- Past complaints regarding alleged financial exploitation (determined unsubstantiated)
"We have moved into The Sanctuary at West St. Paul, and so far, I love it. The people here have been up and above helpful and courteous. The residents are happy."
— Caring.com Review"She is not the easiest to please and get along with, but she has found staff members that she enjoys seeing every day."
— US News ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- New restaurant moving into West Haven's Savin Rock Conference Center — Mar 11, 2026
- Details Released For Highly Anticipated Waterfront Restaurant, Venue In West Haven | West Haven, CT Patch — Mar 9, 2026
- Savin Rock Venue Reimagined in West Haven - Meetings + Events — Mar 7, 2026
- Connecticut Ice Cream Shop with Rooftop Water View Expands – Connecticut Visitor Guide — Apr 22, 2026
- Application for 1st cannabis store in West Haven continued — Apr 22, 2026
Information sourced from the clinic's website as of July 11, 2026.
More mental health clinics in West Haven
Summary: - CMHC (Connecticut Mental Health Center) is a mental health care collaboration between DMHAS and Yale University School of Medicine, located in New Haven. - Provides a broad range of mental health and addiction services, including outreach for homeless individuals, those at risk for mental illness, and people involved with the criminal justice system; offers Spanish-language clinical services and rehabilitation programs. - Founded in 1966; serves more than 5,000 people annually. - Notable leadership: Michael J. Sernyak, MD (CEO), professor at Yale Department of Psychiatry. - Contact: main phone numbers (203) 974-7295 / (203) 974-7300. - Employment and workforce: small center with about 14 employees; affiliated with Yale and other partner institutions. If you were seeking information about CMHC’s services or presence in West Haven (CMHC-WHMHC West Haven), this page confirms CMHC’s New Haven-based operations and collaborations, but does not specify a West Haven location. For West Haven-specific services or programs, consider contacting CMHC directly or checking DMHAS/CMHC regional listings.
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