East Arkansas Family Health Center | Accessible Primary Care
Family Medicine • West Memphis, AR • Since 1974 • 7 primary care offices locations
About
East Arkansas Family Health Center (EAFHC) is a nonprofit primary and preventive health care provider headquartered in West Memphis, Arkansas (founded 1974). Key services include medical, dental, pharmaceutical, ophthalmology, laboratory, radiology, and transportation, along with preventive screenings, diabetes/cardiovascular wellness and nutrition classes, HIV/AIDS care, and behavioral health assessments. The organization operates across three offices in Arkansas (including West Memphis HQ) and has been recognized as a HRSA Health Center Quality Leader, with several clinics NCQA patient-centered medical home accredited. EAFHC emphasizes accessible, comprehensive care for the local communities and supports a workforce of 43 employees.
Clinic Type
Family Medicine
Address
Seven primary care facilities across Crittenden, Poinsett, Mississippi, and Phillips counties in eastern Arkansas (West Memphis, Blytheville, Earle, Helena, Lepanto, Marvell, Trumann)
Phone
(870) 735-3842
careers@eafhc.org
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
Insurance & Payment
—
Languages Spoken
FAQs
What counties does EAFHC serve?
Crittenden, Poinsett, Mississippi, and Phillips counties in eastern Arkansas.
Awards & Accreditations
Social Media
What Patients Say
Overall sentiment across review platforms: mixed
- Better Business Bureau (BBB): Not BBB Accredited (1 complaint (noted as failure to respond))
- Dental Insider: 5/10 (Dental Insider rating) (13 ratings)
Patients praise
- Availability of sliding scale fees for low-income patients
- Some staff described as friendly
- Provides a local alternative for pharmacy services
Common complaints
- Long wait times for appointments
- Frustration with appointment scheduling and triage processes
- Unresponsive to complaints filed with the Better Business Bureau
"Dr. Troxell with East Arkansas Family Heath is excellent. It is a sliding scale fee. We highly recommend."
— Nextdoor user review"I made an appointment, got there early, waited more than 2 hours only for them to take me into their 'triage' room and tell me I would not get to see a doctor... I was extremely sick... and was sent home without seeing anyone."
— Free Clinic Directory comment from Floria TaylorSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- West Memphis hospital stands strong amid rural Arkansas challenges | Local & State News | kjnbtv.com — Jul 15, 2025
- Arkansas CHC's Receive Top Awards — Arcare — Sep 14, 2025
- Arkansas centers receive nearly $3 million to fight opioid addiction — Jan 9, 2026
- Obamacare’s neglected legacy: Advancing civil rights - Occasional Digest — Apr 30, 2026
- NEA Baptist opens new clinic in Manila, Arkansas | Health | kjnbtv.com — Jun 1, 2026
Information sourced from the clinic's website as of July 10, 2026.
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