East Arkansas Family Health Center Inc. - West Memphis
Family Medicine • West Memphis, AR
Clinic Type
Family Medicine
Address
900 N 7th St, West Memphis, AR 72301-0000
Phone
(870) 735-3842
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Better Business Bureau (BBB): Not rated (BBB) (1 complaint filed with BBB)
Patients praise
- Offers accessible primary and preventive care services for underserved communities
- Commitment to patient satisfaction via survey feedback channels
Common complaints
- Long wait times despite having an appointment
- Lack of access to medical care despite arriving early
- Dissatisfaction with service quality after office relocation
- Failure to respond to complaints filed through third-party platforms
"I made an appointment, got there early, waited more than 2 hours only for them to take me into their 'triage' room and tell me I would not get to see a doctor because it is a first come first serve basis... I was extremely sick... and yet more than 2 hours later I was sent home without seeing anyone. You would get better service at the ER!"
— Free Clinic Directory user reviewSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Arkansas CHC's Receive Top Awards — Arcare — Sep 14, 2025
- West Memphis hospital stands strong amid rural Arkansas challenges | Local & State News | kjnbtv.com — Jul 15, 2025
- Obamacare’s neglected legacy: Advancing civil rights - Occasional Digest — Apr 30, 2026
- Arcare Holds Ribbon Cutting at Newest Clinic, Watson Chapel — Feb 20, 2026
- NEA Baptist opens new clinic in Manila, Arkansas | Health | kjnbtv.com — Jun 1, 2026
Information sourced from the clinic's website as of July 10, 2026.
More family medicine clinics in West Memphis
East Arkansas Family Health Center (EAFHC) is a nonprofit primary and preventive health care provider headquartered in West Memphis, Arkansas (founded 1974). Key services include medical, dental, pharmaceutical, ophthalmology, laboratory, radiology, and transportation, along with preventive screenings, diabetes/cardiovascular wellness and nutrition classes, HIV/AIDS care, and behavioral health assessments. The organization operates across three offices in Arkansas (including West Memphis HQ) and has been recognized as a HRSA Health Center Quality Leader, with several clinics NCQA patient-centered medical home accredited. EAFHC emphasizes accessible, comprehensive care for the local communities and supports a workforce of 43 employees.
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