East Arkansas Family Health Center | Accessible Primary Care
Federally Qualified Health Center (FQHC) • West Memphis, AR • Since 1974 • 7 primary care offices and an HIV/AIDS care center locations
About
East Arkansas Family Health Center (EAFHC) is a nonprofit primary and preventive health care provider headquartered in West Memphis, Arkansas (founded 1974). Key services include medical, dental, pharmaceutical, ophthalmology, laboratory, radiology, and transportation, along with preventive screenings, diabetes/cardiovascular wellness and nutrition classes, HIV/AIDS care, and behavioral health assessments. The organization operates across three offices in Arkansas (including West Memphis HQ) and has been recognized as a HRSA Health Center Quality Leader, with several clinics NCQA patient-centered medical home accredited. EAFHC emphasizes accessible, comprehensive care for the local communities and supports a workforce of 43 employees.
Clinic Type
Federally Qualified Health Center (FQHC)
Address
900 N. 7TH STREET, WEST MEMPHIS, Arkansas 72301, US
Phone
(870) 735-3842
careers@eafhc.org
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
Insurance & Payment
—
Not specified on page
Languages Spoken
—
FAQs
What services does East Arkansas Family Health Center provide?
A wide range of primary and preventive healthcare services including medical care, dental services, pharmacy, eye care, lab work, imaging, transportation, health screenings, wellness programs for diabetes and heart health, nutrition classes, HIV/AIDS treatment, and mental health assessments.
How many primary care offices does EAFHC have?
Seven primary care offices and an HIV/AIDS care center.
Where are the locations?
Locations include West Memphis, Blytheville, Earle, Helena, Lepanto, Marvell, and Trumann.
Is EAFHC accredited or recognized for quality care?
Yes. Accredited by The Joint Commission and recognized as a Health Center Quality Leader by HRSA; NCQA Patient-Centered Medical Home at five clinics.
How can I get more information or contact the center?
Call the main phone number or visit the Contact Us page.
Awards & Accreditations
Social Media
What Patients Say
Overall sentiment across review platforms: mixed
- Dental Insider: 4.5/10 (Dental Insider for one location), 5/10 (Dental Insider for another) (7 ratings, 13 ratings)
- OpenGovNY (Trumann location): 3.7/5 (7 ratings)
Patients praise
- Some patients report friendly and compassionate staff members
- Appreciation for the availability of comprehensive services including pharmacy and dental care
- Some patients express satisfaction with specific practitioners
Common complaints
- Long wait times and difficulties with appointment scheduling
- Reports of poor communication regarding test results and medical procedures
- Concerns about unprofessionalism or lack of responsiveness to patient needs
- Frustration with administrative processes, such as insurance and billing
"I made an appointment, got there early, waited more than 2 hours only for them to take me into their 'triage' room and tell me I would not get to see a doctor because it is a first come first serve basis."
— Free Clinic Directory user review"They do not care about their patients have been trying to get test results for a week and have not been able to get them and no one calls when they say they are"
— LocalityBiz user review"Joe McGinniess, PA, has gone above and beyond for me and my family. He’s compassionate, knowledgeable, and truly cares about his patients’ health."
— LocalityBiz user reviewSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- West Memphis hospital stands strong amid rural Arkansas challenges | Local & State News | kjnbtv.com — Jul 15, 2025
- Arkansas CHC's Receive Top Awards — Arcare — Sep 14, 2025
- Arkansas centers receive nearly $3 million to fight opioid addiction — Jan 9, 2026
- Obamacare’s neglected legacy: Advancing civil rights - Occasional Digest — Apr 30, 2026
- NEA Baptist opens new clinic in Manila, Arkansas | Health | kjnbtv.com — Jun 1, 2026
Information sourced from the clinic's website as of July 10, 2026.
More federally qualified health center (fqhc) clinics in West Memphis
See all federally qualified health center (fqhc) clinics in West Memphis →
Comparing your options?
See other federally qualified health center (fqhc) clinics in West Memphis, or search the full directory by insurance, ratings, and more.