Federally Qualified Health Centers (FQHCs)
Federally Qualified Health Center (FQHC) • West Memphis, AR
Clinic Type
Federally Qualified Health Center (FQHC)
Address
4815 W. Markham St., Slot 76, Little Rock, AR 72205
Phone
501-280-4529
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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FAQs
What is a Federally Qualified Health Center (FQHC)?
A Federally Qualified Health Center (FQHC) is a community-based provider funded by the federal government through HRSA to deliver primary care in underserved areas. FQHCs improve access to comprehensive health services regardless of ability to pay, serving low-income, uninsured, and homeless populations. They offer medical, dental, behavioral health, pharmacy, and preventive care and operate under a patient-centered model with sliding fees based on income.
Who governs an FQHC?
FQHCs have a governing board that is mostly composed of patients, ensuring the care remains community-focused.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Better Business Bureau (BBB): BBB rating is impacted by failure to respond to complaints (1 complaint listed on BBB profile)
Patients praise
- Positive experiences with specific providers
- Value as a sliding scale fee provider for low-income patients
- Family-friendly environment and integrity noted by some staff/patients
- Convenient access to comprehensive services including dental and pharmacy
Common complaints
- Long wait times for appointments and walk-in services
- Difficulty getting in touch with providers for prescription follow-ups
- Reports of not being seen by a doctor after long waits
- Complaints regarding service quality declining after facility expansion
- BBB profile notes failure to respond to complaints
"The service has drastically gone down since it moved to a building 4 to 5 times the size of the other one. I made an appointment, got there early, waited more than 2 hours only for them to take me into their 'triage' room and tell me I would not get to see a doctor... I was extremely sick... I ended up having to wait till Monday to get worked in at another doctor's office."
— Free Clinic Directory user comment"Dr. Troxell with East Arkansas Family Heath is excellent. It is a sliding scale fee. We highly recommend."
— Nextdoor user commentSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Arkansas CHC's Receive Top Awards — Arcare — Sep 14, 2025
- Arcare Holds Ribbon Cutting at Newest Clinic, Watson Chapel — Feb 20, 2026
- HealthQ: If you’ve lost your health insurance, consider these federally funded clinics | WKNO FM — Jan 7, 2026
- Community Health Centers Are Losing Funding: What It Means for Your Low-Cost Care Options | Hardship Authority — Jun 22, 2026
- New clinic focused on HIV prevention and treatment coming to Memphis — Jul 1, 2026
Information sourced from the clinic's website as of July 10, 2026.
More federally qualified health center (fqhc) clinics in West Memphis
East Arkansas Family Health Center (EAFHC) is a nonprofit primary and preventive health care provider headquartered in West Memphis, Arkansas (founded 1974). Key services include medical, dental, pharmaceutical, ophthalmology, laboratory, radiology, and transportation, along with preventive screenings, diabetes/cardiovascular wellness and nutrition classes, HIV/AIDS care, and behavioral health assessments. The organization operates across three offices in Arkansas (including West Memphis HQ) and has been recognized as a HRSA Health Center Quality Leader, with several clinics NCQA patient-centered medical home accredited. EAFHC emphasizes accessible, comprehensive care for the local communities and supports a workforce of 43 employees.
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