Baptist Memorial Hospital-Crittenden | West Memphis ...
General Acute Care Hospital • West Memphis, AR • Since 1912
About
Baptist Memorial Hospital-Crittenden (West Memphis) is part of Baptist Memorial Health Care, a large nonprofit health system based in Memphis, TN. Key points: - Location: Baptist Memorial Hospital-Crittenden, West Memphis, Arkansas (part of the Baptist Memorial Health Care network) - Organization: Nonprofit health system with extensive Medicaid coverage in the Mid-South; operates 24 affiliate hospitals across West Tennessee, Mississippi, and East Arkansas - Services: Full continuum of care, including inpatient hospital services, outpatient clinics, home/hospice/psychiatric care, and affiliated physician groups - Size & impact: One of the region’s largest nonprofit health systems; employs tens of thousands system-wide; significant community benefit and uncompensated care - Contact/identity: HQ in Memphis; main phone line 1-901-226-5000; official site baptistonline.org If you’re specifically looking for contact details or services at Baptist Memorial Hospital-Crittenden in West Memphis, you’ll want to reach the West Memphis facility or the Baptist Health Care network for precise departments, visiting hours, or patient information.
Clinic Type
General Acute Care Hospital
Address
2100 N 7th St, West Memphis, AR 72301
Phone
800-422-7847
—
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
ER
Services Offered
—
Insurance & Payment
Languages Spoken
—
FAQs
Visitor hours & overnight guests
Visitors and family are welcome in the inpatient unit 24/7 but will have to be buzzed in and out by the nurse to help limit noise and maintain privacy for our patients.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Google Maps: 3.7 out of 5 stars (referenced as having numerous reviews)
- Healthgrades: 78% patient experience rating (N/A)
- HealthLuminate / Women's Choice Award: 86% inpatient recommendation rate; 89% outpatient recommendation rate (N/A)
Patients praise
- Attentive and compassionate nursing staff
- Efficiency in initial testing and diagnostic imaging procedures
- Prompt and thorough attention to critical symptoms like chest pain
- High recommendation rates for outpatient experiences
Common complaints
- Long wait times in emergency room and for diagnostics
- Concerns regarding understaffing and impact on time management
- Issues with room comfort and cleanliness reported by some patients
- Dissatisfaction with communication or perceived lack of attention from medical staff
"My surgery experience was nothing short of spectacular, Baptist Crittenden was great for me!"
— Patient review (Google Maps)"Worst experience I've ever had.. I sat in a freezing room with no blanket."
— Patient review (Google Maps)Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Baptist Memorial Hospital-Crittenden, Inc - Medicare — May 13, 2026
- Baptist Crittenden recognized as top performer for clinical quality ... — Nov 12, 2025
- West Memphis hospital stands strong amid rural Arkansas challenges | Local & State News | kjnbtv.com — Jul 15, 2025
- Baptist Memorial Hospital - Crittenden Inc - Price Transparency — Dec 6, 2025
Information sourced from the clinic's website as of July 10, 2026.
More general acute care hospital clinics in West Memphis
See all general acute care hospital clinics in West Memphis →
Comparing your options?
See other general acute care hospital clinics in West Memphis, or search the full directory by insurance, ratings, and more.